Logo
Watco

Instructional eLearning Designer

Watco, New York, New York, United States

Save Job

Director, Talent Acquisition at Watco Companies LLC | Talent Acquisition & Development | Leadership Start a Watco Career and Discover the Difference

Keep the world’s supply chain moving. That’s what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you’re at one of these locations or in a support-services role, there’s one thread that ties everyone together. We’re all on the same team. One Watco.

Here’s what you can expect from Watco:

Award-winning culture recognized by Forbes and Newsweek

Competitive compensation and benefits

Leadership and development programs offered through Watco University

Job Summary The Instructional eLearning Designer is responsible for full lifecycle design, development, implementation, and evaluation of eLearning modules and performance support tools targeted at operations, safety, and support functions across the transportation domain. This role will engage subject matter experts across rail, transload, logistics, and safety to translate the business and operational goals - such as incident reduction, safety culture, regulatory compliance, and efficiency - into measurable, engaging, and effective eLearning experiences.

Essential Duties and Responsibilities

Conduct front-end analysis and performance gap assessments with operational leaders, safety teams, field supervisors, and subject matter experts

Define learning objectives and performance criteria based on operational key metrics

Design instructional eLearning that complements ILT & vILT strategies for a blended-learning solution

Create and author eLearning content using Articulate Storyline/Rise, Adobe Captivate, etc.

Collaborate with SMEs to validate the accuracy of content and its adherence to adult learning theory

Oversee the conversion of existing training materials into optimized digital formats

Develop evaluation plans: Kirkpatrick levels 1-4 and analytics for training effectiveness

Collaborate across teams to integrate training into broader operational excellence and safety culture programs

Maintain current knowledge of instructional design and eLearning trends

Manage multiple projects and stakeholders simultaneously

Hybrid work environment: remote/home office with periodic on-site presence

Travel (5-20%) to field locations, training centers, and leadership meetings

Qualifications

3-5 years of experience in instructional design/eLearning development

Authoring tool proficiency using Articulate 360 and Adobe Captivate

Strong understanding of adult learning theory and instructional design models: ADDIE, SAM

Project management and communication skills

Ability to translate technical and operational content into engaging eLearning experiences

Proficiency in MS Office and virtual delivery platforms

Preferred

Experience in transportation/logistics/heavy industrial environments

Knowledge of safety culture programs

Experience with simulations, scenario based learning, and mobile learning

Success Metrics / KPIs

On time delivery of eLearning modules

Learner satisfaction and engagement scores

Completion and certification rates within target timelines

Learning transfer metrics and business impact: Kirkpatrick Level 3-4

Adoption and feedback from field teams

Culture & Values Fit

Commitment to safety, operational excellence, and continuous improvement

Ability to work effectively in operations-driven environments

Collaborative, people-focused, and growth-oriented mindset

Enthusiastic about learning innovation and creating measurable impact

Education Bachelor's degree in Instructional Design, Learning & Development, Educational Technology, or related field.

Seniority level Associate

Employment type Full-time

Job function Strategy/Planning, Training, and Human Resources

Industries Transportation, Logistics, Supply Chain and Storage

#J-18808-Ljbffr