Montgomery County Government
Marketing and Communications Manager (Program Manager II, Grade N25)
Montgomery County Government, Rockville, Maryland, us, 20849
Marketing and Communications Manager (Program Manager II, Grade N25)
Salary Range
$83,556 – $127,016
About The Position This position is part of the Montgomery County Department of Transportation (MCDOT) Transit Services division, which coordinates transit services across Montgomery County. MCDOT moves people and connects places with seamless, equitable transportation options that are safe, environmentally responsible, and support economic growth.
Who We Are MCDOT has five divisions—Highway Services, Parking Management, Transit Services, Traffic Engineering and Operations, and Transportation Engineering. The Transit Services division employs over 850 people, operates nearly 400 buses on 80+ fixed routes, and manages the County’s Ride On bus system that carries approximately 18 million riders annually.
Who We Are Looking For MCDOT Transit Services is seeking a Marketing & Communications Manager to lead a team in delivering innovative, impactful marketing and communications for our 80+ bus routes and nearly 400 buses. You will oversee the development and execution of strategic campaigns, branding, and communications—ensuring riders receive essential information for a seamless experience. As a proven people manager, you’ll foster teamwork, empower staff, and strengthen relationships across departments and with community partners.
What You’ll Be Doing
Lead and motivate a high-performing Marketing & Communications team, providing mentorship, coaching, and professional development in a dynamic environment.
Foster an inclusive, collaborative work culture that encourages creativity, initiative, and a positive attitude that always makes our customers the top priority.
Develop and implement marketing strategies that align with MCDOT/Transit Services mission and strategic goals.
Build strong relationships with internal teams, external stakeholders, and community partners to expand outreach and maximize impact, ensuring that information about our services is readily available in various formats and languages for all who choose to access.
Oversee brand management, visual communications, media production, and social media efforts with an emphasis on innovation and engagement.
Use data-driven insights that are consistently tracked to inform campaigns and support continuous improvement.
Represent MCDOT/Transit Services at local, state, and national forums, strengthening our presence and partnerships.
Minimum Qualifications
Five (5) years of professional experience in Marketing Communication and three (3) or more years of supervisory experience in a Digital/Creative/MarCom Director or Manager role.
Graduation from an accredited college or university with a bachelor’s degree.
Equivalency: An equivalent combination of education and experience may be substituted.
Preferred Criteria, Interview Preferences
Formal experience overseeing unionized employees and managing multiple vendor relationships.
Marketing expertise within local, state, or federal government sectors.
A minimum of five years of leadership in managing marketing advertising and customer relations teams.
Experience working in public transit, special transportation or an adjacent field.
Seven (7) years of professional experience in Marketing Communication.
Important Information The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government (MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview.
Montgomery County Ethics Law: Except as provided by law or regulation, the County's “Public Employees” (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Seniority Level
– Mid-Senior level
Employment Type
– Full-time
Job Function
– Project Management and Information Technology
Industries
– Government Administration
#J-18808-Ljbffr
About The Position This position is part of the Montgomery County Department of Transportation (MCDOT) Transit Services division, which coordinates transit services across Montgomery County. MCDOT moves people and connects places with seamless, equitable transportation options that are safe, environmentally responsible, and support economic growth.
Who We Are MCDOT has five divisions—Highway Services, Parking Management, Transit Services, Traffic Engineering and Operations, and Transportation Engineering. The Transit Services division employs over 850 people, operates nearly 400 buses on 80+ fixed routes, and manages the County’s Ride On bus system that carries approximately 18 million riders annually.
Who We Are Looking For MCDOT Transit Services is seeking a Marketing & Communications Manager to lead a team in delivering innovative, impactful marketing and communications for our 80+ bus routes and nearly 400 buses. You will oversee the development and execution of strategic campaigns, branding, and communications—ensuring riders receive essential information for a seamless experience. As a proven people manager, you’ll foster teamwork, empower staff, and strengthen relationships across departments and with community partners.
What You’ll Be Doing
Lead and motivate a high-performing Marketing & Communications team, providing mentorship, coaching, and professional development in a dynamic environment.
Foster an inclusive, collaborative work culture that encourages creativity, initiative, and a positive attitude that always makes our customers the top priority.
Develop and implement marketing strategies that align with MCDOT/Transit Services mission and strategic goals.
Build strong relationships with internal teams, external stakeholders, and community partners to expand outreach and maximize impact, ensuring that information about our services is readily available in various formats and languages for all who choose to access.
Oversee brand management, visual communications, media production, and social media efforts with an emphasis on innovation and engagement.
Use data-driven insights that are consistently tracked to inform campaigns and support continuous improvement.
Represent MCDOT/Transit Services at local, state, and national forums, strengthening our presence and partnerships.
Minimum Qualifications
Five (5) years of professional experience in Marketing Communication and three (3) or more years of supervisory experience in a Digital/Creative/MarCom Director or Manager role.
Graduation from an accredited college or university with a bachelor’s degree.
Equivalency: An equivalent combination of education and experience may be substituted.
Preferred Criteria, Interview Preferences
Formal experience overseeing unionized employees and managing multiple vendor relationships.
Marketing expertise within local, state, or federal government sectors.
A minimum of five years of leadership in managing marketing advertising and customer relations teams.
Experience working in public transit, special transportation or an adjacent field.
Seven (7) years of professional experience in Marketing Communication.
Important Information The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government (MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview.
Montgomery County Ethics Law: Except as provided by law or regulation, the County's “Public Employees” (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Seniority Level
– Mid-Senior level
Employment Type
– Full-time
Job Function
– Project Management and Information Technology
Industries
– Government Administration
#J-18808-Ljbffr