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24 Seven Talent

Email Marketing Specialist

24 Seven Talent, Los Angeles, California, United States, 90079

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This range is provided by 24 Seven Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $75,000.00/yr - $100,00/yr

A contemporary fashion and lifestyle brand is seeking an

Email Marketing Specialist

to lead strategies that deepen customer relationships and drive repeat engagement through best-in-class

Email, SMS, and Loyalty

programs.

In this role, you’ll own the retention roadmap end-to-end—from ideation and execution to performance analysis—crafting thoughtful, data-driven campaigns that enhance the customer experience and fuel growth. You’ll also play a pivotal role in developing and scaling our

new loyalty program , ensuring it delivers meaningful value and drives long-term brand love.

Responsibilities

Develop and lead the retention marketing strategy across

Email, SMS, and Loyalty , optimizing each touchpoint throughout the customer lifecycle.

Own campaign planning and execution—from content briefing and deployment to reporting and optimization.

Manage the retention marketing calendar, ensuring alignment with brand storytelling, product launches, and promotional priorities.

Build, monitor, and refine automated lifecycle flows to increase engagement, retention, and revenue.

Design and implement

A/B and multivariate testing frameworks

to drive continuous improvement.

Analyze customer data and campaign metrics, translating insights into actionable recommendations and leadership reporting.

Oversee the integration, launch, and ongoing evolution of the loyalty program, driving member acquisition and retention.

Stay informed on

industry trends, tools, and best practices , proactively identifying new growth opportunities.

Partner cross-functionally with Creative, E‑Commerce, and Merchandising teams to ensure consistency in messaging and execution.

Perform other related duties as needed to support broader marketing initiatives.

Qualifications

Bachelor’s degree

and

4–6+ years

of experience in retention, lifecycle, or CRM marketing—ideally within

DTC or e-commerce .

Proven success owning and scaling Email and SMS strategies with measurable impact.

Experience developing or managing loyalty programs.

Hands‑on experience with

Klaviyo, Attentive, or similar CRM platforms .

Strong analytical and reporting skills; proficiency in

Excel/Google Sheets .

Organized and detail‑oriented, with strong project management skills (Asana or similar tools a plus).

Excellent communicator and collaborator, capable of influencing cross‑functional teams.

Strategic thinker who’s equally comfortable rolling up their sleeves to execute.

Self‑starter with a strong sense of ownership and accountability.

Seniority level Associate

Employment type Full‑time

Job function Marketing

Industries Retail Apparel and Fashion

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