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JAM Best One Tire and Service

Marketing & Sales Promotion Specialist

JAM Best One Tire and Service, Toledo, Ohio, United States, 43614

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Description

JAM BEST-ONE IS SEEKING A MARKETING & SALES PROMOTION SPECIALIST!

Competitive Pay –$60k/yr based on experience

Remote Hybrid Work Schedule Available

Part-time & Full-time Positions Available

Full Benefits Package

Paid Time Off

Holiday Pay

And More!!

Here at JAM Best One, our mission is to Create Raving Fans, and this is not just a commitment to our customers! We believe that our greatest asset is our talented and dedicated team, and we strive to create a work environment that fosters growth, collaboration, and personal fulfillment. We believe in open communication, recognizing and celebrating achievements, and promoting a healthy work-life balance. Join us and become a valued member of our team, where your contributions are valued, and your potential is encouraged.

Position Overview This position oversees all marketing, promotional, and advertising functions across JAM Best One locations. The role will develop, implement, and manage marketing programs and campaigns across multiple channels to drive sales, tell our story, and ultimately enhance both customer and employee experiences. The position will report directly to the Head Coach, and collaborates closely with operations, sales, and finance teams to align strategies with market needs and business objectives.

Accountabilities

Develop and manage the annual marketing budget, analyze monthly results, and create strategies to meet or exceed sales targets across all locations

Create and execute a yearly marketing calendar, managing all marketing, advertising, and promotional campaigns across multiple channels (digital, print, in-store, and social media)

Develop marketing materials including flyers, signage, email campaigns, and digital advertisements to drive sales and enhance customer and employee experiences

Conduct market research and competitive analysis, including ongoing price shops for each location, to identify opportunities and make pricing recommendations

Develop and maintain customer feedback systems using multiple platforms (social media, website, Google reviews, surveys) to measure satisfaction and the JAM Best One brand perception

Address customer feedback promptly, identify training needs, and coordinate the development and delivery of sales and customer service training programs to minimize quality issues

Manage and monitor online commercial breakdown sites (NTTS, Truck Down, Find Truck Service, etc.) and ensure accurate, up-to-date information

Develop pricing strategies, year-end rebate programs, and incentive programs for key customers and accounts; monitor and communicate changes in customer purchasing patterns to relevant stakeholders

Conduct cost-benefit analyses on marketing initiatives, promotional campaigns, and advertising spending to evaluate return on investment (ROI) and effectiveness

Maintain the JAM Best One brand standards and ensure consistent messaging across all locations and marketing materials

Coordinate with vendors, suppliers, and advertising agencies to execute marketing initiatives

Manage social media accounts and create engaging content to drive brand awareness and tell the company story

Follow all administrative procedures accurately and work proactively with administrative staff to ensure seamless operations and continuous process improvement

Requirements

Preferred bachelor's degree in marketing, communications, business administration, or related field

Preferred 2-5 years of progressive marketing and sales promotion experience, preferably in retail, or multi-location operations

Experience or training in developing and executing successful marketing campaigns

Must have excellent written and verbal communication skills

Familiarity with graphic design and video editing tools such as Adobe Creative Suite, Canva, and DaVinci Resolve.

Proficiency in general office software (email, internet, data entry) with understanding of marketing software and tools (CRM systems, email marketing platforms, social media management tools) .

Knowledge of Search Engine Optimization (SEO) and Search Engine Marketing (SEM)

Must have strong project management and organizational skills

Must have a current valid driver’s license and a satisfactory driving record.

The ability to work a full shift, come to work on time, and work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.

JAM Best One is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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