RWJBarnabas Health
Job Details
Communications Operator
Req #:
0000223705
Category:
Clerical / Administrative Support
Status:
Per Diem
Shift:
Evening
Facility:
RWJ Rahway
Department:
IT&S Telecommunications
Pay Range:
$17.82 per hour
Location:
865 Stone Street, Rahway, NJ 07065
Pay Transparency The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Qualifications Required:
Highschool graduate or equivalent
Previous experience in a telecommunications or customer service role
Proficiency in operating phone systems and/or computer-based switchboards
Strong verbal communication skills
Ability to handle high stress situations
English is a must
Preferred:
Knowledge of hospital operations and medical terminology is a plus
English is a must, other languages are a plus
Scheduling Requirements
Shift work including nights, weekends, and holidays may be required
Days
Essential Functions
Relays incoming and outgoing calls promptly and courteously
Handles callers professionally and helpfully
Monitors operations of telephone and paging systems
Ensures that telephone equipment is in good working order and that problems are reported to the proper department
Monitors emergency alarms and medical alarms located in the office
Communicates medical and other information to authorized recipients
Operates the hospital s telecommunication systems i,e,
multi-line phone systems and computer based switchboards and in-house paging system
Announces and beeps medical codes, disasters, and other emergencies in accordance with hospital and system policies
Maintain accurate records of emergency calls
Demonstrates a thorough awareness of and familiarity with information resources in the department
Works closely with other hospital staff to ensure seamless communication and patient satisfaction
RWJBarnabas Health is an Equal Opportunity Employer
#J-18808-Ljbffr
Req #:
0000223705
Category:
Clerical / Administrative Support
Status:
Per Diem
Shift:
Evening
Facility:
RWJ Rahway
Department:
IT&S Telecommunications
Pay Range:
$17.82 per hour
Location:
865 Stone Street, Rahway, NJ 07065
Pay Transparency The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Qualifications Required:
Highschool graduate or equivalent
Previous experience in a telecommunications or customer service role
Proficiency in operating phone systems and/or computer-based switchboards
Strong verbal communication skills
Ability to handle high stress situations
English is a must
Preferred:
Knowledge of hospital operations and medical terminology is a plus
English is a must, other languages are a plus
Scheduling Requirements
Shift work including nights, weekends, and holidays may be required
Days
Essential Functions
Relays incoming and outgoing calls promptly and courteously
Handles callers professionally and helpfully
Monitors operations of telephone and paging systems
Ensures that telephone equipment is in good working order and that problems are reported to the proper department
Monitors emergency alarms and medical alarms located in the office
Communicates medical and other information to authorized recipients
Operates the hospital s telecommunication systems i,e,
multi-line phone systems and computer based switchboards and in-house paging system
Announces and beeps medical codes, disasters, and other emergencies in accordance with hospital and system policies
Maintain accurate records of emergency calls
Demonstrates a thorough awareness of and familiarity with information resources in the department
Works closely with other hospital staff to ensure seamless communication and patient satisfaction
RWJBarnabas Health is an Equal Opportunity Employer
#J-18808-Ljbffr