Inside Higher Ed is hiring: Multimedia Systems Support Technician in Wichita

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Multimedia Systems Support Technician

Supervisor: Multimedia Instructional Technology Manager

Position Description

This position collaborates closely with faculty, SMEs, the information technology team, and the instructional design team to support the effective integration and use of technology for teaching and learning across multiple modalities.

Responsibilities

• Coordinate, schedule, maintain, deliver, and set up audio‑visual/media equipment across the campus during classes.
• Assist faculty/staff with the use of A‑V/Media equipment and organize and maintain an inventory of media equipment and supplies.
• Manage video recordings/live streams of various college activities.
• Manage, prioritize, and accomplish multiple tasks/projects simultaneously in a deadline‑driven environment.
• Moderate physical activity. Requires handling objects of average weight up to fifty pounds or standing and/or walking for more than four hours per day.
• Produce and edit content for faculty presentations at their request.
• Support faculty/instructor usage of the podcast studio.
• Record, edit, and upload lectures for courses, both synchronous and asynchronous.
• Support faculty, staff, or students with video conferencing for all classroom activities.
• Assist in the Simulation Center as needed, including but not limited to the use of iSimulate, Learning Space, manakins, etc.
• Assist the Multimedia Instructional Technology Manager in updating, maintaining, calibrating, and troubleshooting VR/AR technology.
• Train faculty and students on the proper use of VR/AR technology.
• Maintain an excellent level of customer service.

Qualifications

• High School diploma or GED is required.
• Associates degree in a related field preferred.
• Experience with Instructional Platform Technology preferred.

Key Competencies

• Proficiency in Windows and Mac environments.
• Proficiency in Word, Excel, and PowerPoint.
• Experience with audio/visual support.
• Experience with Adobe Premiere Pro (or other video editing software) is beneficial.
• Familiarity with cloud storage.
• Ability to work independently and within a team.
• Ability to maintain an excellent level of customer service with faculty, staff, and students.
• Working knowledge of safety equipment: gloves, eye and ear protection, etc.

Disclaimer

The above statements describe the general nature and level of work performed by people assigned to this classification. They are not exhaustive. All personnel may be required to perform duties outside of their normal responsibilities from time to time.

Equal Employment Opportunity Statement

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. It is the policy of Kansas Health Science University (KHSU) - Kansas College of Osteopathic Medicine (KansasCOM) not to discriminate on the basis of race, ethnicity, color, sex, sexual orientation, gender, gender identity, religion, religious creed, national origin, ancestry, age, genetic information, marital status, military or veteran status, physical or mental disability, medical condition, pregnancy, childbirth and any medical condition related to pregnancy or childbirth or any other basis protected by federal, state or local law, ordinance or regulation. KHSU-KansasCOM is committed to complying with all applicable laws regarding equal employment opportunities. KHSU-KansasCOM strives to create and maintain a work environment in which people are treated with dignity, decency, and respect. All qualified candidates are encouraged to apply. Kansas Health Science University offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include generous paid time‑off, medical and dental coverage, company‑paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, professional development, and regular employee appreciation events. Kansas Health Science University is an Equal Opportunity Employer.

Location

• Wichita, Kansas Metropolitan Area

Salary

• $17.00 - $23.00

Seniority Level

• Entry level

Employment Type

• Full‑time

Job Function

• Other

Industries

• Online Audio and Video Media