Majestic Care
Director of Marketing and Admissions (DOMA)
Majestic Care of Middletown is looking for a Director of Marketing and Admissions (DOMA) to join our team's mission and believe in our core values! Our mission: Through the hearts of our Care Team Members, we provide excellent healthcare to those we serve.
Core Values: L – Listening, E – Empathy, A – Accountability, D – Decisiveness. We create a culture to LEAD with Love.
Position Overview The Director of Marketing and Admissions manages the community inquiry and admission process, providing customers with community‑related information via tours, personal visits, assessment, conversations, and follow‑up. The DOMA coordinates and implements effective sales and marketing programs with the team.
Key Responsibilities
Respond to inquiry calls from hospital discharge planners, families, and other referral sources.
Conduct community tours.
Manage the admission process by maintaining updated bed availability and community services information.
Manage the inquiry process professionally, timely, and with appropriate follow‑up.
Effectively manage occupancy levels and census/premium mix enhancement.
Make external calls to medical, insurance, legal, financial professionals, senior organizations, hospital discharge planners, and other community contacts.
Develop and maintain relationships to advise referral sources of bed availability and new products and services.
Maintain current database of existing and potential referral sources.
Utilize company’s sales practices and sales tracking tools.
Alert department heads and community staff of projected changes (admissions, bed changes, discharges) through daily admission meetings.
Utilize bed management principles.
Work closely with the Director of Nursing Services and the Business Office Manager to assess prospective admissions.
Recommend admission decisions to community management.
Coordinate the development and implementation of sales and marketing plans; chair marketing team meetings; monitor budgets and track results.
Maintain knowledge of state and federal regulations and reimbursement guidelines (Medicare and Medicaid).
Qualifications
Associate and/or Bachelor’s Degree in Business/Communications field preferred.
Two years equivalent experience in a sales/marketing position or Admissions Coordinator position in lieu of a degree.
Previous healthcare community relations experience preferred.
Majestic Difference Benefits
Quarterly Pay Increase
Daily Pay
Company‑Paid Life Insurance
Telehealth Services
Double Pay on Holidays
Care Team Member Relief Fund
Join the Majestic Care team where compassion meets excellence!
#MCare
#J-18808-Ljbffr
Core Values: L – Listening, E – Empathy, A – Accountability, D – Decisiveness. We create a culture to LEAD with Love.
Position Overview The Director of Marketing and Admissions manages the community inquiry and admission process, providing customers with community‑related information via tours, personal visits, assessment, conversations, and follow‑up. The DOMA coordinates and implements effective sales and marketing programs with the team.
Key Responsibilities
Respond to inquiry calls from hospital discharge planners, families, and other referral sources.
Conduct community tours.
Manage the admission process by maintaining updated bed availability and community services information.
Manage the inquiry process professionally, timely, and with appropriate follow‑up.
Effectively manage occupancy levels and census/premium mix enhancement.
Make external calls to medical, insurance, legal, financial professionals, senior organizations, hospital discharge planners, and other community contacts.
Develop and maintain relationships to advise referral sources of bed availability and new products and services.
Maintain current database of existing and potential referral sources.
Utilize company’s sales practices and sales tracking tools.
Alert department heads and community staff of projected changes (admissions, bed changes, discharges) through daily admission meetings.
Utilize bed management principles.
Work closely with the Director of Nursing Services and the Business Office Manager to assess prospective admissions.
Recommend admission decisions to community management.
Coordinate the development and implementation of sales and marketing plans; chair marketing team meetings; monitor budgets and track results.
Maintain knowledge of state and federal regulations and reimbursement guidelines (Medicare and Medicaid).
Qualifications
Associate and/or Bachelor’s Degree in Business/Communications field preferred.
Two years equivalent experience in a sales/marketing position or Admissions Coordinator position in lieu of a degree.
Previous healthcare community relations experience preferred.
Majestic Difference Benefits
Quarterly Pay Increase
Daily Pay
Company‑Paid Life Insurance
Telehealth Services
Double Pay on Holidays
Care Team Member Relief Fund
Join the Majestic Care team where compassion meets excellence!
#MCare
#J-18808-Ljbffr