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Servpro Industries, Inc.

Contents Restoration Quality Manager

Servpro Industries, Inc., New Albany, Indiana, United States, 47150

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Benefits

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Vision insurance

Training & development

We are the leader in our industry and a growing recession‑proof business looking to add a solid team leader to our Fire Division as a

Contents Restoration Quality Manager . The ideal candidate is a proven leader, hard working, great at problem‑solving, enjoys helping people, has excellent communication skills (comfortable speaking with customers), and is a serious multi‑tasker. If you are self‑motivated and have superb interpersonal skills, then you’ll thrive in this work environment.

As a valued member of our team, you will receive a competitive compensation, with opportunity to learn and advance into other roles.

Job Description We are seeking a

Contents Restoration Quality Manager

who is very knowledgeable in cleaning and restoring contents after a fire event in a home or business. This person will report to our Fire Division Operations Manager and also be responsible for training and managing various cleaning teams, communicating with insurance adjusters and customers, documenting job progress and providing reports using industry technologies, and scoping and helping to estimate a job. The primary focus of this position involves the job flow management process of contents being cleaned at our production facility. Managing all content cleaning and job flow through the entire cleaning, inventory and storage process.

Office Location New Albany, IN

Hours Monday - Friday 8am to 5pm (additional on‑call rotations and responding to large loss events as necessary whenever they might occur)

Qualifications

Demonstrated job stability over the past 5 years

Minimum 3+ years of solid project management experience in the cleaning and restoration industry.

Understanding of inventory, detailed documentation, communication and reporting.

IICRC - FSRT & WRT, and OSHA 10 certified would be ideal

Comfort with an willingness to learn new software and technologies

Drivers License, safe driving record, and reliable transportation to/from work

Ability to pass a BG check

Previous management or leadership experience

Highly organized and able to multi‑task

Attention to detail

Ability to stand and/or sit for extended periods, climb ladders, bend, routinely lift up to 50 pounds, and work in all types of environmental conditions.

Trustworthy, Friendly, and Personable

Dependable & Reliable

Overall Solid Team Player

Bi‑Lingual would be a HUGE plus!

Additional Benefits

Competitive pay - based on experience

OT for all hours over 40 per week

On-Call Bonus (when needed)

Healthcare Options - Medical, Dental, and Vision

401k w/3% match (eligible after 1 year)

2 Weeks Paid Vacation (Prorated first year - eligible after 90 days)

9 Paid holidays (eligible after 60 days)

2 Paid Personal Days (eligible after 90 days)

Birthday Off (eligible after 90 days)

Company provided branded apparel

Casual, fun, professional work environment

Company vehicle to use during work hours

SERVPRO® is an equal opportunity employer and never discriminates based on race, age, ethnicity, sexual orientation, ability, veteran status or gender.

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