Servsys Corporation
Design Researcher, Digital Products & Services
Servsys Corporation, Lansing, Michigan, United States
Design Researcher, Digital Products & Services
Job Title: Product/Interface Designer - II - Design Research, Digital Products & Services
Location: Michigan - Remote
Contract to Hire
Description
We are looking for a highly skilled design researcher to join our team and contribute to the development of our digital products and services. As a design researcher on the digital team, you will play a crucial role in enhancing the user experience and driving innovation within our organization. You will be responsible for gathering and interpreting user insights, conducting user testing, and providing actionable recommendations to improve our digital offerings. The ideal candidate will have a deep understanding of design thinking processes, strong analytical skills, and a passion for creating user-centric solutions.
Responsibilities
Identify the best methodology to meet the research goals
Craft test plans, workshop activities, and interview guides to conduct objective research
Conduct user research to understand user needs, behaviors, and motivations
Collaborate with cross-functional teams to define research goals and study designs
Develop and implement research plans, including recruiting participants, moderating sessions, and analyzing data
Synthesize research findings and communicate insights through compelling presentations and reports
Contribute to the creation of user personas, journey maps, and other design artifacts
Conduct competitive analysis and benchmarking to find market trends and best practices
Work closely with designers and product managers to ensure user insights are incorporated throughout the product development lifecycle
Minimum Qualifications
Bachelor's degree in design, psychology, human-computer interaction, or a related field
4+ years of experience working as a design researcher, as part of an agile team
Proven experience conducting user research and usability testing for digital products and services at all stages of development
Proficiency in qualitative and quantitative research methods
Familiarity with design thinking principles and methodologies
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to work independently and manage multiple projects simultaneously
Proficiency in research tools and software (e.g., UserTesting.com, Optimal Workshop, SurveyMonkey)
Preferred Qualifications
Experience conducting usability testing for native mobile applications
Excellent workshop facilitation capabilities; ability to facilitate design thinking workshops
Experience working in tandem with product designers, conducting user testing as part of the design process
Familiarity with the basics of service design and how to identify service design needs
Seniority level Mid-Senior level
Employment type Contract
Job function Research
Industries Information Technology & Services, Retail, and Food and Beverage Manufacturing
Referrals increase your chances of interviewing at Servsys Corporation by 2x
Michigan, United States $89,600.00-$158,100.00 2 weeks ago
#J-18808-Ljbffr
Location: Michigan - Remote
Contract to Hire
Description
We are looking for a highly skilled design researcher to join our team and contribute to the development of our digital products and services. As a design researcher on the digital team, you will play a crucial role in enhancing the user experience and driving innovation within our organization. You will be responsible for gathering and interpreting user insights, conducting user testing, and providing actionable recommendations to improve our digital offerings. The ideal candidate will have a deep understanding of design thinking processes, strong analytical skills, and a passion for creating user-centric solutions.
Responsibilities
Identify the best methodology to meet the research goals
Craft test plans, workshop activities, and interview guides to conduct objective research
Conduct user research to understand user needs, behaviors, and motivations
Collaborate with cross-functional teams to define research goals and study designs
Develop and implement research plans, including recruiting participants, moderating sessions, and analyzing data
Synthesize research findings and communicate insights through compelling presentations and reports
Contribute to the creation of user personas, journey maps, and other design artifacts
Conduct competitive analysis and benchmarking to find market trends and best practices
Work closely with designers and product managers to ensure user insights are incorporated throughout the product development lifecycle
Minimum Qualifications
Bachelor's degree in design, psychology, human-computer interaction, or a related field
4+ years of experience working as a design researcher, as part of an agile team
Proven experience conducting user research and usability testing for digital products and services at all stages of development
Proficiency in qualitative and quantitative research methods
Familiarity with design thinking principles and methodologies
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ability to work independently and manage multiple projects simultaneously
Proficiency in research tools and software (e.g., UserTesting.com, Optimal Workshop, SurveyMonkey)
Preferred Qualifications
Experience conducting usability testing for native mobile applications
Excellent workshop facilitation capabilities; ability to facilitate design thinking workshops
Experience working in tandem with product designers, conducting user testing as part of the design process
Familiarity with the basics of service design and how to identify service design needs
Seniority level Mid-Senior level
Employment type Contract
Job function Research
Industries Information Technology & Services, Retail, and Food and Beverage Manufacturing
Referrals increase your chances of interviewing at Servsys Corporation by 2x
Michigan, United States $89,600.00-$158,100.00 2 weeks ago
#J-18808-Ljbffr