The Container Store
Overview
The Outside Sales & Design Consultant is a skilled salesperson with a strong results record, providing exceptional service in custom designs and organizational solutions for homes. This role designs and sells custom spaces to customers in their homes by appointment. This position manages and coordinates all phases of customer projects from in-home consultation, design, installation, and organizing to provide a seamless customer experience. This role is also responsible for building repeat clientele, receiving customer referrals, and creating their own leads in addition to leads provided by TCS. This role serves as part of a Custom Space Outside Sales and Design team for their local market and is a full-time exempt position offering a competitive base salary complemented by a ramp-up period and a lucrative monthly bonus incentive tied directly to sales performance.
What We Stand For Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Meets or exceeds sales goals, conversions, and positive customer surveys by inspiring, designing, and confidently selling complete, functional, and aesthetically appealing solutions for all areas of a home
Ability to establish trust, rapport and understand customer needs to design and present projects and customized plans in a clear and professional manner
Accountable for managing and maintaining multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up with consistent and concise communication to customers and others
Develops clientele and new leads through ongoing customer relationships, networking, and referrals
Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals
Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities
Maintains discretion related to all confidential/sensitive company and customer information \ We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you
contain your health ,
grow your career , and
find balance
in your life. We also provide
rewarding pay
that recognizes the value you bring to the team, with a $35,000 base draw and the opportunity to earn upwards of $120,000 in total take-home pay through uncapped commission.
Experience and Skills Required
College degree preferred with2-5 years of outside sales experience preferred; custom spaces or closets experience preferred
Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white glove customer service space
Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries
Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing
Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities
Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCad based design tools; and Windows-based systems, with strong overall technical skills
Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards
Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands
Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employerand comply with the
Americans with Disabilities Act
#J-18808-Ljbffr
What We Stand For Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities
Meets or exceeds sales goals, conversions, and positive customer surveys by inspiring, designing, and confidently selling complete, functional, and aesthetically appealing solutions for all areas of a home
Ability to establish trust, rapport and understand customer needs to design and present projects and customized plans in a clear and professional manner
Accountable for managing and maintaining multiple, simultaneous customer projects with a high level of detail, accuracy, timely follow-up with consistent and concise communication to customers and others
Develops clientele and new leads through ongoing customer relationships, networking, and referrals
Builds relationships within the local community by connecting with interior designers, home builders, realtors, and other industry professionals
Arrives promptly to all scheduled appointments and work assignments, and attends installations as needed to ensure a positive customer experience and identify referral opportunities
Maintains discretion related to all confidential/sensitive company and customer information \ We believe in taking care of our team. That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping you
contain your health ,
grow your career , and
find balance
in your life. We also provide
rewarding pay
that recognizes the value you bring to the team, with a $35,000 base draw and the opportunity to earn upwards of $120,000 in total take-home pay through uncapped commission.
Experience and Skills Required
College degree preferred with2-5 years of outside sales experience preferred; custom spaces or closets experience preferred
Self-starter who is organized, creative, solutions-oriented, and able to manage time, appointments, and projects efficiently in a white glove customer service space
Knowledge of design principles and trends in custom spaces, interior design, fashion, and retail industries
Professional appearance and demeanor, with the ability to communicate clearly and effectively at all levels both verbally and in writing
Flexible and positive attitude, with the ability to prioritize high-value tasks and adapt quickly to shifting priorities
Proficiency in Microsoft Outlook, Word, and Excel; Salesforce; AutoCad based design tools; and Windows-based systems, with strong overall technical skills
Reliable transportation for customer appointments within a travel radius of up to 100 miles; must maintain valid automobile insurance and meet applicable state inspection standards
Willingness to work a flexible schedule, including evenings, weekends, and additional hours as needed to meet customer and business demands
Must be at least 18 years of age
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employerand comply with the
Americans with Disabilities Act
#J-18808-Ljbffr