UX Writer Job at Better in New York

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. We’ve funded over $100 billion in loans for our customers, more than any other fintech Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender Fintech Breakthrough Award: Best Lending Innovation Award Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing We are Forbes’ Best Online Mortgage Lender for 2023 We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive. A Better Opportunity The UX Writer will play a critical role in defining and refining the user experience for our digital products. The focus is on crafting clear, concise, and user‑centric copy across all customer touchpoints, ensuring users can navigate our interfaces with clarity and confidence. This role combines writing talent with a deep understanding of user‑centered design and product strategy. Responsibilities Create clear, concise, and engaging copy for user interfaces, microcopy (buttons, error messages, instructional text), help articles, and notifications. Collaborate closely with designers, product managers, engineers, and researchers to ensure content aligns with user needs and business objectives. Develop and maintain content style guides and standards for tone, consistency, and brand voice across platforms. Conduct and apply user research and testing to optimize copy for usability and clarity. Edit and revise existing content for improved readability, accessibility, and effectiveness. Document and maintain copywriting guidelines and best practices. Actively participate in design and content brainstorming, usability reviews, and feedback sessions. Qualifications Bachelor’s degree in Communications, Human‑Computer Interaction, or a related field. 2+ years of experience in UX writing, content strategy, or similar roles OR user research. Excellent writing, editing, and communication skills with a user‑first mindset. Strong understanding of user‑centered design principles and digital product UX. Experience conducting user research and usability testing. Familiarity with design tools (Figma, Sketch, Adobe XD) and agile product workflows. Knowledge of accessibility standards and best practices. Collaborative spirit; able to work effectively with cross‑functional teams. Experience in highly regulated industries or localization for global audiences preferred. Understanding of content management systems (CMS), HTML/CSS basics, and conversational interfaces (chatbots, voice UI) preferred. UX Writing certification (e.g., UX Writing Hub, Nielsen Norman Group) is a plus. $95,000 - $120,000 a year Company Benefits Benefits eligibility effective DAY ONE $0 medical plan premium offering coverage nationwide paired with a Health Savings Account including an employer contribution (additional medical, dental, vision plan options also all with nationwide coverage) Flexible PTO Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you! Personalized care for every fertility and family care journey for our employees and their partner! Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match! Discount programs and perks including pet Insurance! The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided. Disclaimer Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation. #J-18808-Ljbffr In Summary: The UX Writer will play a critical role in defining and refining the user experience for our digital products . The focus is on crafting clear, concise, and user‑centric copy across all customer touchpoints, ensuring users can navigate our interfaces with clarity and confidence . The role combines writing talent with a deep understanding of user‑centered design and product strategy . En Español: Mejor es reinventar las finanzas de la vivienda y hacer que sea más rápido, barato y fácil para todos convertirse en propietarios. Aprovechamos tecnología e innovación creativa para hacer el viaje de compra de una casa más accesible y comprensible y la financiación de la casa más asequible y accesible. Hemos financiado a nuestros clientes más de $ 100 mil millones en préstamos, más que cualquier otra fintech Yahoo! Finanzas - Mejores prestamistas hipotecarios por primera vez compradores de hogares de enero 2025: Mejor prestamista para aprobación rápida Yahoo! Este papel combina talento de escritura con una profunda comprensión del diseño centrado en el usuario y la estrategia del producto plataformas. Responsabilidades Creación clara, concisa e atractiva copia para las interfaces de los usuarios, microcopia (botones, mensajes de error, texto instructivo), artículos de ayuda y notificaciones premium. Colaborar estrechamente con diseñadores, gerentes de productos, ingenieros y investigadores para asegurar que el contenido se alinea a las necesidades y objetivos empresariales del usuario. Desarrollar y mantener guías de estilo de contenido y estándares para tono, consistencia y voz de marca Plataformas. Realizar y aplicar investigación mental y pruebas para optimizar copias para usabilidad y claridad. Editar y revisar contenidos existentes para mejorar la legibilidad, accesibilidad y eficacia de las industrias. Conocer y probar normas y mejores prácticas de redacción de textos HTML. Beneficios: participar de forma efectiva en el diseño de contenidos reafirmaciones dental, uso ininterrumplido, utilidad de información y servicios de trabajo. La compensación ofrecida para este papel se basará en múltiples factores como la ubicación, el alcance y la complejidad de los roles, y la experiencia del candidato, y puede variar según el rango proporcionado. Disclaimer Better Home & Finance Holding Company es un empleador de oportunidades iguales comprometido a fomentar un entorno inclusivo y diverso para nuestros empleados. Estamos comprometidos con igualdad de oportunidades de empleo independientemente de raza, color, ascendencia, religión, sexo, origen nacional, orientación sexual, edad, ciudadanía, estado civil, discapacidad, género o estatus de veterano, u cualquier otra razón protegida por la ley. Nos comprometemos a trabajar y proporcionar alojamiento razonable a los solicitantes con discapacidades físicas o físicas.