UX Writer Job at Jobtailor in New York

Develop Atria's product voice across the app, portal, emails, notifications, and digital member touchpoints.
Participate in design reviews and collaborate with product and design on flows, structure, sequencing, and language.
Evolve and maintain content systems, including guidelines, voice frameworks, reusable content, test-result descriptions, lifestyle guidance, and wearables context.
Collaborate with content, product, design, engineering, legal, and operations to align product language with broader Atria communications.
Route content requiring clinical judgment, PHI, legal, or compliance review to the appropriate owner.
Support product-adjacent content such as email templates, consent forms, specialty onboarding forms, radiology questionnaires, and SEO/AEO support.
Use AI tools thoughtfully by writing prompts, editing outputs, and building content-system guardrails while preserving Atria's voice and member trust.
Coordinate with physicians, physician assistants, nurses, radiology technicians, care coordinators, and specialists to ensure clinical accuracy and accessible language.
Requirements

5-7 years of content design or UX writing experience on consumer-facing digital products, with a portfolio showing systems ownership — including shipped copy as well as the guidelines and patterns behind it.
A track record of contributing to or maintaining content systems at scale: voice frameworks, pattern libraries, or documentation that other people adopt and use.
Experience in health care, health technology is preferred, or another regulated, high-stakes industry, where precision and plain language matter and where getting either wrong has real-world and sometimes regulatory consequences.
Working knowledge of how LLMs generate and can distort language, and hands-on experience using AI tools in a content workflow without letting them erode voice or exactness.
Comfort holding a single brand voice across very different moments — a lab result, an onboarding screen, a scheduling reminder.
Judgment about what needs clinician, legal, or compliance review, and the discipline to route it there.
Core Competencies

Demonstrates expertise in content design and UX writing for consumer-facing digital products, with a strong focus on maintaining brand voice and clinical accuracy. Proficient in developing and managing content systems, including voice frameworks and pattern libraries, while effectively collaborating across multidisciplinary teams.
Highest-signal resume keywords

Content Design
UX Writing
Content Systems Management
Health Care Experience
AI Tools Proficiency
Hard Skills

Content Design
UX Writing
Voice Frameworks
Pattern Libraries
Content Guidelines
SEO Support
Clinical Accuracy
Plain Language
Documentation
Content Workflow
Soft Skills

Collaboration
Judgment
Discipline
Industry Keywords

Health Care
Health Technology
Regulated Industry
Compliance
Consumer-Facing Products
Tools & Technologies

AI Tools

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