Librarian I - Adult Services - 11.2025

Under the supervision of the Adult Services Manager, assists customers of all ages at our public service desks with information and reference questions; assists and instructs customers with their use of library computers, personal electronic devices and other technologies; assists with library programs and performs as Librarian-in-Charge in absence of Adult Services Manager, Deputy Director, or Director. Demonstrates enthusiasm and curiosity about the changing world of public libraries; is customer focused and forward thinking; knows about books, movies and technology and is eager to share what they know with our library customers.

Schedule includes evening and weekend hours and may be in charge of the library building during those times.

Open until filled, with first review of applicants on December 1, 2025.

Assists and advises customers with their use of library resources, including books, movies, music, media and electronic resources

Assists with questions on software, makerspace tools, and other technology related needs to customers of all ages

Maintains current awareness of developments in technology as they relate to libraries and library users, including knowledge of mobile and handheld devices

Answers informational and reference questions for customers of all ages

Assists with planning and executing programs/events

Coordinates and contributes content to internal staff and public webpages

Contributes to the library's webpage, newsletter, and social media

Assists with training staff and volunteers

Attends and participates in professional activities, conferences and committees, including on-site and virtual professional development opportunities and training

Assists with monitoring and correcting customer behavior to ensure a safe and welcoming environment.

Participates in departmental and library-wide training and activities, including technology and safety training

Provides excellent internal and external customer service

Other duties as assigned

Exceptional customer service skills and enthusiasm for working with the public

Ability to work with library customers and staff in a consistently friendly, respectful, and efficient manner

Knowledge of and interest in books, music, movies, and other media in all their forms

Excellent computer and technology skills, including use of the Internet, computers, mobile devices, and social media

Ability to issue guidance and ensure compliance with the Library’s Rules of Conduct and policies

Ability to locate information and answer customer questions using bibliographic searching tools and print electronic reference materials

Excellent written and oral communication skills

Ability to work as part of a team within the department and the library as a whole, including leading and coordinating the work of others

Knowledge of professional-level library practices, and an interest in keeping up with developments within the field

Ability to maintain reliable attendance and regular schedule

Ability to maintain a varied schedule, including day, evening, and weekend rotations

Flexibility to adapt to changing situations and to vary work schedule as needed

Good vision and hearing to effectively engage with customers

Proficiency with workplace productivity software, including skills in Microsoft Office Suite

Manual dexterity to operate computer and phone equipment

Valid driver's license, acceptable driving history, and personal automobile for job-related transportation.

Satisfactory pre-employment background check

Master of Library Science degree (MLS) from ALA-accredited institution required

Customer service experience in a public library experience preferred

Knowledge of Spanish and/or French is helpful

Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities

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