Hustle Notice Biz
Entry Level Communications Agent
– Hustle Notice Biz
Location: Atlanta, GA • Employment: Full Time • Compensation: $51,000 - $62,000 per year
We are seeking a motivated and enthusiastic Entry Level Communications Agent to join our dynamic team. In this role, you will be the first point of contact for our valued clients, providing exceptional customer service and support via phone, email, and chat. Your goal is to address inquiries promptly and effectively.
Key Responsibilities
Act as the first point of contact for incoming customer inquiries via different communication channels.
Present products and services to clients while understanding their needs and providing suitable solutions.
Document customer interactions in our CRM system to ensure accurate records of communications.
Assist in resolving customer complaints and escalated issues to senior team members when necessary.
Support marketing initiatives by providing feedback from customer interactions and participating in promotional campaigns.
Monitor customer satisfaction and follow up with clients after resolutions to ensure continued satisfaction.
Skills, Knowledge and Expertise
Bachelor's degree in Communications, Marketing, Business, or a related field preferred but not mandatory.
Excellent verbal and written communication skills, with a strong command of the English language.
Proficiency with basic computer applications and experience with CRM software is a plus.
Ability to work effectively in a team as well as independently in a fast-paced environment.
Strong problem-solving skills and attention to detail to handle customer inquiries accurately.
Willingness to learn and adapt to new communication strategies and tools as they develop.
Benefits
Opportunities for professional growth and career advancement.
Comprehensive training and ongoing support.
Health, dental, and vision insurance.
Paid time off and holidays.
A collaborative and innovative work environment.
Apply Now
#J-18808-Ljbffr
– Hustle Notice Biz
Location: Atlanta, GA • Employment: Full Time • Compensation: $51,000 - $62,000 per year
We are seeking a motivated and enthusiastic Entry Level Communications Agent to join our dynamic team. In this role, you will be the first point of contact for our valued clients, providing exceptional customer service and support via phone, email, and chat. Your goal is to address inquiries promptly and effectively.
Key Responsibilities
Act as the first point of contact for incoming customer inquiries via different communication channels.
Present products and services to clients while understanding their needs and providing suitable solutions.
Document customer interactions in our CRM system to ensure accurate records of communications.
Assist in resolving customer complaints and escalated issues to senior team members when necessary.
Support marketing initiatives by providing feedback from customer interactions and participating in promotional campaigns.
Monitor customer satisfaction and follow up with clients after resolutions to ensure continued satisfaction.
Skills, Knowledge and Expertise
Bachelor's degree in Communications, Marketing, Business, or a related field preferred but not mandatory.
Excellent verbal and written communication skills, with a strong command of the English language.
Proficiency with basic computer applications and experience with CRM software is a plus.
Ability to work effectively in a team as well as independently in a fast-paced environment.
Strong problem-solving skills and attention to detail to handle customer inquiries accurately.
Willingness to learn and adapt to new communication strategies and tools as they develop.
Benefits
Opportunities for professional growth and career advancement.
Comprehensive training and ongoing support.
Health, dental, and vision insurance.
Paid time off and holidays.
A collaborative and innovative work environment.
Apply Now
#J-18808-Ljbffr