Hustle Notice Biz
Entry Level Communications Agent
Hustle Notice Biz, Washington, District of Columbia, us, 20022
Entry Level Communications Agent
Department:
Comvox Co
Employment Type:
Full Time
Location:
Washington, DC
Compensation:
$58,000 - $63,000 / year
Description
Job Description We are seeking a motivated and detail-oriented Entry Level Communications Agent to join our dynamic team. In this pivotal role, you will be responsible for facilitating effective communication between our organization and our clients, ensuring that all inquiries, concerns, and needs are addressed promptly and accurately.
Key Responsibilities
Responsibilities
Serve as the first point of contact for clients, addressing inquiries and providing information about products and services. Maintain accurate records of customer interactions, including inquiries, issues, and resolutions, ensuring timely follow-up as needed. Collaborate with team members to identify common customer concerns and develop strategies to enhance service quality. Assist in the development and implementation of communication strategies to improve customer engagement and satisfaction. Engage with clients through various methods, including phone, email, and chat, to deliver a consistent service experience. Skills, Knowledge and Expertise
Qualifications
Bachelor's degree in Communications, Marketing, or a related field is preferred but not mandatory. Excellent verbal and written communication skills. Strong interpersonal skills with the ability to build relationships and promote a positive atmosphere. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems. Ability to manage multiple tasks and prioritize workload effectively in a fast-paced environment. Demonstrated problem-solving skills and the ability to think critically under pressure. Benefits
Benefits
Competitive salary within the range of $58,000 - $63,000 annually.Opportunities for professional growth and career advancement Comprehensive health, dental, and vision insurance. Paid time off and holidays. Supportive and collaborative work environment.
Department:
Comvox Co
Employment Type:
Full Time
Location:
Washington, DC
Compensation:
$58,000 - $63,000 / year
Description
Job Description We are seeking a motivated and detail-oriented Entry Level Communications Agent to join our dynamic team. In this pivotal role, you will be responsible for facilitating effective communication between our organization and our clients, ensuring that all inquiries, concerns, and needs are addressed promptly and accurately.
Key Responsibilities
Responsibilities
Serve as the first point of contact for clients, addressing inquiries and providing information about products and services. Maintain accurate records of customer interactions, including inquiries, issues, and resolutions, ensuring timely follow-up as needed. Collaborate with team members to identify common customer concerns and develop strategies to enhance service quality. Assist in the development and implementation of communication strategies to improve customer engagement and satisfaction. Engage with clients through various methods, including phone, email, and chat, to deliver a consistent service experience. Skills, Knowledge and Expertise
Qualifications
Bachelor's degree in Communications, Marketing, or a related field is preferred but not mandatory. Excellent verbal and written communication skills. Strong interpersonal skills with the ability to build relationships and promote a positive atmosphere. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems. Ability to manage multiple tasks and prioritize workload effectively in a fast-paced environment. Demonstrated problem-solving skills and the ability to think critically under pressure. Benefits
Benefits
Competitive salary within the range of $58,000 - $63,000 annually.Opportunities for professional growth and career advancement Comprehensive health, dental, and vision insurance. Paid time off and holidays. Supportive and collaborative work environment.