Senior UX/UI Designer - AI Job at GEICO in New York

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

Base pay range

$97,375.00/yr - $172,200.00/yr

About the role

GEICO is looking for an accomplished, customer‑obsessed and results‑oriented Senior UX/UI Designer. The ideal candidate will be comfortable working with a variety of business partners and delivering design solutions. Collaborates with customers, engineers, and product management to determine design requirements, create mockups, user workflows, conduct user research, and provide feedback.

As a Senior UX/UI Designer you will be responsible for designing high‑quality solutions that put the customer at the center and achieving outcomes that move our business forward. You work directly with product management to develop solutions that achieve our customer and business needs. You will be part of a multi‑disciplinary design and research team that values people, human‑centered design and a growth mindset.

This position is a hybrid role that requires on‑site 3 days a week at one of the following locations: Palo Alto, CA; New York, NY; Bethesda, MD; Dallas, TX; Chicago, IL; Seattle, WA.

Job Responsibilities

• Collaborates with product, engineering, and business teams to uncover customer and business needs
• Translates into understandable concepts and solutions that evolve and enhance the product experience
• Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition
• Advocates for the customer through human‑centered design methods, including discovery, research, and user testing
• Facilitates and participates in workshops with internal and external stakeholders to align with business needs
• Creates process and user flows, wireframes, journey maps, and user interface specifications
• Delivers design assets for acceptance, development, and delivery to market in partnership with engineering

Preferred Qualifications

• Bachelor’s Degree in a related field
• 5+ years of experience (or 3+ with Master’s degree) with User Experience design
• 3+ years designing for AI/ML products, chatbots, or conversational interfaces
• Experience designing complex B2B platforms with multiple user personas and workflows
• Proficiency with enterprise design systems and component libraries
• Advanced skills in Figma, plus experience with rapid prototyping tools like Cursor for AI‑assisted design iteration
• Experience designing chat interfaces, multi‑agent systems, and voice interactions
• Understanding of AI explainability, confidence scoring, and source attribution in user interfaces
• Expertise in designing complex AI workflows that remain intuitive for non‑technical users
• Experience designing interfaces where AI determines optimal tools/models based on user prompts
• Experience with MCP (Model Context Protocol) or similar AI integration frameworks
• Background in data visualization or analytics platforms
• Experience designing for both business users and technical practitioners

Salary Details

Annual Salary: $97,375.00 - $172,200.00. The above range is a general guideline. Multiple factors—such as scope and responsibilities, experience, education, and location—are considered when determining the final offer.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge

Great Company: We help our customers through life’s twists and turns, protecting people when they need it most and constantly evolving to stay ahead of their needs.
Great Careers: We offer a career with learning, growth, and personalized development programs, training, certification assistance, mentorship, and coaching.
Great Culture: We foster an inclusive culture rooted in integrity, a bias for action, and a winning mindset, led by supportive leaders and unified under a shared purpose.
Great Rewards: We offer comprehensive total rewards—including personalized coverage, 401(k) plan with 6% match, performance incentives, tuition assistance, mental healthcare, fertility and adoption assistance, and flexibility under our GEICO Flex program.

Equal Employment Opportunity Statement

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless an undue hardship would be imposed. We do not condone or tolerate intimidation or harassment and expect all associates to maintain an atmosphere free from discrimination and harassment.