The Dignify Solutions, LLC is hiring: Video Operations Specialist(VOS) - (Fullti

Video Operations Specialist (VOS) – Full Time

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Responsibilities & Qualifications

• 5–7 years of experience in a Network Operations Center (NOC) as an L2 engineer or team lead in a Video NOC or technical support center technician/engineer, involving broadcast, streaming, OTT platforms, and MVPD operations.
• Good understanding of NOC monitoring tools and event handling.
• Good understanding of ITIL processes.
• Good understanding of data networking, data communications, and video networking technologies.
• Must have a solid grasp of switching/routing technologies and working knowledge of Cisco/Juniper device CLIs.
• In‑depth understanding and experience in audio/video technologies (MPEG‑4/H.264, HEVC/H.265, ASI, MPEG‑2 Transport Streams, SDI ATSC, PCM, AC3).
• Experience with at least one video platform (e.g., Telestream/Tektronix, Medius/Sentry, Sencore, Tag) and a solid understanding of all relevant video platforms.
• Experience with a Video Delivery Network in at least two areas (e.g., Acquire, Encode, Encrypt, Deliver).
• Ability to perform advanced troubleshooting on audio/video technologies/IPTV platforms and switching and routing protocols.
• Provide guidance to Video Operations Analysts (Tier 1 / Level 1 teams).
• Perform problem management and develop post‑mortem reports in coordination with Video Operations Analysts Leads.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Other

Industry

IT Services and IT Consulting

Location: Austin, TX

Salary: $45,000.00 – $85,000.00

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