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Ferguson Enterprises

Associate Systems Administrator (Remote near Newport News, VA)

Ferguson Enterprises, Newport News, Virginia, United States, 23600

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Why consider this job opportunity:

Salary up to $7,681.62 monthly

Bonus or incentive plan eligibility

Comprehensive benefits package including health, dental, vision, and life insurance

Paid time off and 401(k) plan with company match

Opportunities for community involvement and personal development

Supportive work environment focused on employee well-being

What to Expect (Job Responsibilities):

Provide first‑line technical support for desktops, laptops, tablets, and mobile devices (Windows, macOS, iOS, Android)

Assist with device provisioning, configuration, deployment, and updates using MDM platforms like Microsoft Intune

Support device security compliance, encryption, and access controls

Monitor and respond to support tickets, documenting issues and resolutions accurately

Manage user accounts, groups, and permissions through Active Directory and Office 365

What is Required (Qualifications):

Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent hands‑on experience

Solid understanding of Windows and macOS environments

Familiarity with mobile device management (MDM) platforms, especially Microsoft Intune

Basic knowledge of networking (Wi‑Fi, VPN, DNS, DHCP)

Excellent problem‑solving and communication skills

How to Stand Out (Preferred Qualifications):

Certifications such as CompTIA A+, Microsoft 365 Certified: Azure Fundamentals, or equivalent

Experience with ticketing systems (e.g., ServiceNow, Jira Service Desk, Zendesk)

Exposure to scripting (PowerShell, Bash) for automation tasks

Familiarity with ITIL practices or Help Desk workflows

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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