Certinia
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Instructional Designer
role at
Certinia
Certinia delivers the #1 professional services automation (PSA) and the only customer‑centric ERP solution. We accelerate business value with comprehensive best practices and the most intelligent analytics—all on leading business cloud platform from Salesforce. We embrace diversity and an inclusive work environment and encourage employees to “Bring Yourself” to work every day.
THE ROLE We are looking for a professional Instructional Designer to design and develop hands‑on training content in a wide variety of formats (self‑paced, VILT). You will work directly with subject matter experts to conduct needs analysis, task analysis, develop learning objectives and design complete training programs, inclusive of assessments and certifications.
What You Will Do In This Role
Create engaging learning activities and compelling course content that enhances retention and transfer
Work with subject matter experts and identify target audience’s training needs
State instructional end goals and create aligned content
Visualise and create instructional graphics, the user interface and the finished product
Conduct instructional research and analysis on learners and contexts
Apply tested instructional design theories, practice and methods
Provide exercises and activities that enhance the learning process
Create supporting material/media (audio, video, simulations, role plays, games etc)
Decide on the criteria used to evaluate the learner’s performance and develop assessment instruments
Evolve development practices to constantly improve the learner experience and increase time to value for the organisation
Ability to proactively and positively drive change within the organisation
LMS expertise from a course/curriculum perspective
Work with the LMS lead/admin to successfully deliver net new and maintained content
Lead cross‑functional projects that result in quicker development approaches and courses that meet the immediate demands of the client base
Ongoing assessment and introduction of new tools, practices to drive quicker development of course materials
Outline education strategy and direction for user learning experiences
Take the business strategy and conceptualise the required outcomes needed to deliver on business goals and objectives
Develop simulation/demonstrations leveraging tools like Adobe Premiere Pro, Final Cut Pro, and AI tools
What You Need To Be Successful In This Role
Proven working experience in instructional design and with instructional technology
Excellent knowledge of learning theories and instructional design models
Solid knowledge of course development software (Articulate 360, Camtasia, AI tools) and at least one Learning Management System
Experience with HTML, UI/UX design
Ability to write effective copy, instructional text, audio scripts/video scripts
Master’s degree preferred in instructional design, educational technology or similar
Strategic thinker with the ability to execute and see projects through completion
Excellent adaptability skillset and capacity to work in fast‑paced environment
Experience with cross‑functional partnership
4‑5 relevant years of experience executing on cross‑functional training programs
Equal Opportunity Employer Certinia does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, marital status, religion, national origin, ancestry, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Certinia also has an accommodation process to reasonably accommodate applicants and employees with disabilities. For more information or if you have a need, contact
EmployeeSuccess@Certinia.com .
#J-18808-Ljbffr
Instructional Designer
role at
Certinia
Certinia delivers the #1 professional services automation (PSA) and the only customer‑centric ERP solution. We accelerate business value with comprehensive best practices and the most intelligent analytics—all on leading business cloud platform from Salesforce. We embrace diversity and an inclusive work environment and encourage employees to “Bring Yourself” to work every day.
THE ROLE We are looking for a professional Instructional Designer to design and develop hands‑on training content in a wide variety of formats (self‑paced, VILT). You will work directly with subject matter experts to conduct needs analysis, task analysis, develop learning objectives and design complete training programs, inclusive of assessments and certifications.
What You Will Do In This Role
Create engaging learning activities and compelling course content that enhances retention and transfer
Work with subject matter experts and identify target audience’s training needs
State instructional end goals and create aligned content
Visualise and create instructional graphics, the user interface and the finished product
Conduct instructional research and analysis on learners and contexts
Apply tested instructional design theories, practice and methods
Provide exercises and activities that enhance the learning process
Create supporting material/media (audio, video, simulations, role plays, games etc)
Decide on the criteria used to evaluate the learner’s performance and develop assessment instruments
Evolve development practices to constantly improve the learner experience and increase time to value for the organisation
Ability to proactively and positively drive change within the organisation
LMS expertise from a course/curriculum perspective
Work with the LMS lead/admin to successfully deliver net new and maintained content
Lead cross‑functional projects that result in quicker development approaches and courses that meet the immediate demands of the client base
Ongoing assessment and introduction of new tools, practices to drive quicker development of course materials
Outline education strategy and direction for user learning experiences
Take the business strategy and conceptualise the required outcomes needed to deliver on business goals and objectives
Develop simulation/demonstrations leveraging tools like Adobe Premiere Pro, Final Cut Pro, and AI tools
What You Need To Be Successful In This Role
Proven working experience in instructional design and with instructional technology
Excellent knowledge of learning theories and instructional design models
Solid knowledge of course development software (Articulate 360, Camtasia, AI tools) and at least one Learning Management System
Experience with HTML, UI/UX design
Ability to write effective copy, instructional text, audio scripts/video scripts
Master’s degree preferred in instructional design, educational technology or similar
Strategic thinker with the ability to execute and see projects through completion
Excellent adaptability skillset and capacity to work in fast‑paced environment
Experience with cross‑functional partnership
4‑5 relevant years of experience executing on cross‑functional training programs
Equal Opportunity Employer Certinia does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, marital status, religion, national origin, ancestry, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Certinia also has an accommodation process to reasonably accommodate applicants and employees with disabilities. For more information or if you have a need, contact
EmployeeSuccess@Certinia.com .
#J-18808-Ljbffr