Essential Staffing Solutions, LLC
Experienced Bilingual & Non-Bilingual Assistant Community Manager Needed!! $21/h
Essential Staffing Solutions, LLC, Clarkston, Georgia, United States, 30021
Experienced Bilingual & Non-Bilingual Assistant Community Manager Needed!! $21/hr - Apply Now!!
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This position requires a customer service specialist who handles rent collection, delinquent follow‑up, purchase order and invoice processing, and other duties as assigned by the Community Manager. The Assistant Manager should be capable of overseeing the business operations of the community in the Community Manager’s absence.
Responsibilities
Accounts Receivable – accept and accurately post rent and other payments in Yardi.
Ensure residents are correctly set up to use online, electronic and WIPS payment.
Address late rent payments by following IPM policy, including distributing late notices, making personal calls and visits to delinquent residents, and determining payment dates.
Make bank deposits daily.
Inform residents of NSF checks within 24 hours of notification from accounting; post and follow up on NSF checks within 48 hours.
File evictions and dispossessory warrants in compliance with local statutes and company policy; manage the eviction process including attending court dates.
Walk all units within 24 hours of confirmed move‑out date; perform move‑out inspections.
Turn over bad debts for collection or process SURE deposit within 72 hours of move‑out; obtain monthly collection reports and monitor for maximum collections.
Prepare month‑end accounting reports as per Owner’s requirements and Company procedures.
Business/Financial Responsibilities
Ensure purchase order policy and procedure is utilized and followed at all times, including monthly statement reconciliation, clearing PO exceptions, and monitoring for PO approvals.
Process invoices for payment after approval, and as directed by the Community Manager.
Manage/monitor the vendor process to ensure all vendors are utilizing vendor café and approved via vendor shield.
Weekly review of budget comparison to identify any budget variances, missing invoices, and correct contract service accruals as necessary.
Respond to all accounting inquiries timely and assist accounting in monthly close out.
Process SODA's (Statement of Deposit Account) and submit to Regional Manager within three business days of move‑out.
General Duties
Utilize Yardi to post rent and produce accurate and timely AME reporting.
Answer telephone with appropriate Integral greeting established in the Standardization Guide.
Aide in leasing activities and resident relations.
Assist in the implementation of the monthly Renewal/Resident Retention Program.
Perform pre‑inspection walk with Service Manager 45 days prior to scheduled move‑out date.
Comply with Company policies and procedures.
Check move‑outs and support the turnkey process; initiate the make‑ready dashboard in Yardi on a newly vacant unit within 24 hours of move‑out.
Assist Community Manager and/or Leasing Manager by monitoring the leasing team to ensure leasing activity reports are completed accurately and timely.
Complete the Utility Log and monitor usage.
Enter service requests in Yardi as received.
Serve as backup to Community Manager, inclusive of reviewing reporting, daily opening office, rise and shine checklist, checking voicemail, email. Should be able to assume the role of Community Manager in their absence.
Experience / Qualifications
1 year previous Assistant Community Manager experience.
2 years’ experience in the multi‑family apartment industry.
Experience dealing with customers or the public.
Previous leasing/customer service experience helpful.
Previous collection experience helpful.
Previous management experience helpful.
Education / Training
High School Diploma or GED.
Business school, college, marketing, or other accredited courses in sales and marketing preferred.
Proficient in MS Office Suite.
Previous Property Management Software experience required.
Communication / Skills / Schedules
High energy with a positive attitude, and people oriented.
Customer service attitude and approach.
Proven leadership capabilities.
Energetic, enthusiastic, and creative.
Social media knowledge a plus.
Able to work with and understand people of all ethnic and educational backgrounds.
Able to communicate clearly and effectively (by telephone and written correspondence).
Must have a professional demeanor and image. Must be a team player with a pleasant disposition.
Personal grooming, dress, and appearances in keeping with normal expectations for office professionals.
Can assist Community Manager in all duties which he/she may be assigned, which may include flex hours outside of published office hours.
Benefits Of Working With ESS
Gain practical work experience and learn new skills.
Competitive pay rates with bonus potential.
Weekly pay.
Work with a tight‑knit team of individuals.
We LOVE Ref The greatest compliment we can receive is the referral of your family, friends, or associates! As a token of our appreciation, you will receive a "thank you" reward for each referral who joins our team. There is NO LIMIT to the number of rewards you can receive!
Seniority level Mid‑Senior level
3>Employment type Full‑time
Job function Marketing and Sales
Industries Human Resources Services and Business Consulting and Services
#J-18808-Ljbffr
This position requires a customer service specialist who handles rent collection, delinquent follow‑up, purchase order and invoice processing, and other duties as assigned by the Community Manager. The Assistant Manager should be capable of overseeing the business operations of the community in the Community Manager’s absence.
Responsibilities
Accounts Receivable – accept and accurately post rent and other payments in Yardi.
Ensure residents are correctly set up to use online, electronic and WIPS payment.
Address late rent payments by following IPM policy, including distributing late notices, making personal calls and visits to delinquent residents, and determining payment dates.
Make bank deposits daily.
Inform residents of NSF checks within 24 hours of notification from accounting; post and follow up on NSF checks within 48 hours.
File evictions and dispossessory warrants in compliance with local statutes and company policy; manage the eviction process including attending court dates.
Walk all units within 24 hours of confirmed move‑out date; perform move‑out inspections.
Turn over bad debts for collection or process SURE deposit within 72 hours of move‑out; obtain monthly collection reports and monitor for maximum collections.
Prepare month‑end accounting reports as per Owner’s requirements and Company procedures.
Business/Financial Responsibilities
Ensure purchase order policy and procedure is utilized and followed at all times, including monthly statement reconciliation, clearing PO exceptions, and monitoring for PO approvals.
Process invoices for payment after approval, and as directed by the Community Manager.
Manage/monitor the vendor process to ensure all vendors are utilizing vendor café and approved via vendor shield.
Weekly review of budget comparison to identify any budget variances, missing invoices, and correct contract service accruals as necessary.
Respond to all accounting inquiries timely and assist accounting in monthly close out.
Process SODA's (Statement of Deposit Account) and submit to Regional Manager within three business days of move‑out.
General Duties
Utilize Yardi to post rent and produce accurate and timely AME reporting.
Answer telephone with appropriate Integral greeting established in the Standardization Guide.
Aide in leasing activities and resident relations.
Assist in the implementation of the monthly Renewal/Resident Retention Program.
Perform pre‑inspection walk with Service Manager 45 days prior to scheduled move‑out date.
Comply with Company policies and procedures.
Check move‑outs and support the turnkey process; initiate the make‑ready dashboard in Yardi on a newly vacant unit within 24 hours of move‑out.
Assist Community Manager and/or Leasing Manager by monitoring the leasing team to ensure leasing activity reports are completed accurately and timely.
Complete the Utility Log and monitor usage.
Enter service requests in Yardi as received.
Serve as backup to Community Manager, inclusive of reviewing reporting, daily opening office, rise and shine checklist, checking voicemail, email. Should be able to assume the role of Community Manager in their absence.
Experience / Qualifications
1 year previous Assistant Community Manager experience.
2 years’ experience in the multi‑family apartment industry.
Experience dealing with customers or the public.
Previous leasing/customer service experience helpful.
Previous collection experience helpful.
Previous management experience helpful.
Education / Training
High School Diploma or GED.
Business school, college, marketing, or other accredited courses in sales and marketing preferred.
Proficient in MS Office Suite.
Previous Property Management Software experience required.
Communication / Skills / Schedules
High energy with a positive attitude, and people oriented.
Customer service attitude and approach.
Proven leadership capabilities.
Energetic, enthusiastic, and creative.
Social media knowledge a plus.
Able to work with and understand people of all ethnic and educational backgrounds.
Able to communicate clearly and effectively (by telephone and written correspondence).
Must have a professional demeanor and image. Must be a team player with a pleasant disposition.
Personal grooming, dress, and appearances in keeping with normal expectations for office professionals.
Can assist Community Manager in all duties which he/she may be assigned, which may include flex hours outside of published office hours.
Benefits Of Working With ESS
Gain practical work experience and learn new skills.
Competitive pay rates with bonus potential.
Weekly pay.
Work with a tight‑knit team of individuals.
We LOVE Ref The greatest compliment we can receive is the referral of your family, friends, or associates! As a token of our appreciation, you will receive a "thank you" reward for each referral who joins our team. There is NO LIMIT to the number of rewards you can receive!
Seniority level Mid‑Senior level
3>Employment type Full‑time
Job function Marketing and Sales
Industries Human Resources Services and Business Consulting and Services
#J-18808-Ljbffr