Children's Health is hiring: Sr Multimedia Specialist in Dallas

Department

Enterprise Talent Management

Why Children’s Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting‑edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well‑being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary

The Sr Multimedia Specialist addresses unique customer business needs by designing and developing audiovisual, multimedia, and graphics to support training projects. Supports learning goals by leading projects with moderate resource requirements, risk, and/or complexity. Leads others to solve complex problems; uses sophisticated analytical thought to exercise and identify innovative solutions. Works strategically and collaboratively with stakeholders to execute multimedia functions. Possesses an in‑depth and current understanding of instructional processes related to training and learning, using a variety of multimedia tools and methods to tell stories and to communicate complex ideas.

Responsibilities

• Uses ADDIE, multimedia tools, and best practices to deliver innovative learning solutions for high profile and complex projects.
• Offer creative solutions to meet learning objectives, design, and integrate digital content into instructional materials.
• With minimal supervision, develop course templates, interactive objects, animations, immersive technology, and videos.
• Develop strategies for user experiences; make recommendations to enhance learning and/or user engagement within our learning management system.
• Participate in the conceptual phases of the project life cycle and pitch creative ideas. Follow established workflows, systems, policies, and procedures, which lead to work being delivered on time and at the appropriate level of quality.
• Integrate best practices, client needs and feedback to develop appropriate strategies for implementing multimedia technology across a broad range of courses and initiatives.
• Share best practices, graphic methodologies, and templates with peers.

This is a full‑time position working Monday through Friday from 8:00 a.m. to 4:30 p.m.

You may be required to float occasionally to other Children's Health locations including Dallas, Plano and THD Clinics. (Start time hours can be discussed during interviews.)

Work Experience

• At least 3 years of relevant work experience in Learning and Development.
• At least 7 years of experience designing innovative assets including and not limited to infographics, illustrations, Virtual Reality, Augmented Reality, audio, interactive lessons, and animations.

Education

• Four‑year Bachelor's degree or equivalent experience.

Licenses and Certifications

• Adobe Certified Professional (Preferred)
• Adobe After Effects Certification (Preferred)

Job Profile

• Requires in‑depth professional knowledge and practical/applied expertise in own discipline and basic knowledge of related disciplines within the broader professional field.
• Has knowledge of best practices and how own area integrates with others; demonstrates awareness of the industry, including regulatory, evolving customer demands, and the factors that differentiate the organization in the market.
• Acts as a resource for colleagues with less experience; may lead projects with manageable risks and resource requirements.
• Solves complex problems and takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
• Impacts a range of customer, operational, project, or service activities within own team and other related teams; works within broad guidelines and policies.
• Works independently, receives minimal guidance.
• Explains difficult or sensitive information; works to build consensus.

Non‑management Skills

• Maintain effectiveness when experiencing major changes in work responsibilities or environment; adjust effectively to work within new work structures, processes, requirements, or cultures.
• Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others in a way that promotes openness and trust and gives them confidence in one's intentions.
• Ensure that the customer perspective is a driving force behind business decisions and activities; craft and implement service practices that meet customers' and own organization's needs.
• Develop and use collaborative relationships to facilitate the accomplishment of work goals.
• Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions; use effective approaches for choosing a course of action or developing appropriate solutions; take action that is consistent with available facts, constraints, and probable consequences.
• Take prompt action to accomplish objectives; take action to achieve goals beyond what is required; be proactive.
• Deal effectively with others in an antagonistic situation; use appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
• Effectively manage one's time and resources to ensure that work is completed efficiently.
• Accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
• Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.
• Assimilate and apply new job‑related information in a timely manner.
• Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Holistic Benefits – How We’ll Care For You

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure.
• Paid Parental Leave (up to 12 weeks).
• Caregiver Leave.
• Adoption and surrogacy reimbursement.

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally‑protected status or class. This applies to all aspects of the employer‑employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment‑related activity.