TEKsystems is hiring: User Experience Project Manager in Chicago

The Digital User Experience team seeks a UX Program Manager to enhance Design Operations by leading initiatives that improve design throughput, consistency, quality, and transparency. Reporting to the Manager of Program Management, you will implement planning, tracking, and reporting mechanisms, collaborate with design, research, product management, and engineering teams to establish scalable approaches that amplify design efforts, and drive operational excellence, process improvement, and team enablement across design functions.

Responsibilities

• Manage design operations, including intake processes and backlogs.
• Work closely with design managers on prioritization, goal-tracking, and resource planning.
• Drive review cadences, status updates, and timely delivery across product development lifecycles.
• Document and optimize frameworks, standard processes, and best practices for the design teams.
• Establish predictable, repeatable processes that help Studio leaders and contributors prioritize, plan, and execute multiple parallel projects.
• Foster cross‑org transparency by creating, maintaining, and publishing reporting and dashboards that share project information and illustrate progress against goals.
• Collaborate with leadership to identify and implement new programs that raise the customer‑experience bar for the entire Digital organization.
• Facilitate knowledge sharing and collaboration across UX portfolio teams.
• Create seamless onboarding experiences and team‑wide standards for new hires.
• Identify opportunities for training and support resources to enhance the team's capabilities.
• Escalate issues, anticipate trade‑offs, and balance business needs with customer experience constraints.

Qualifications

• Strong knowledge of project management tools and methodologies (Agile to Waterfall).
• Deep understanding of human‑centered design processes.
• Experience managing UX programs and working with Design and Research teams.
• Strong ability to manage cross‑functional projects, dependencies, and bottlenecks.
• Experience escalating issues and making hard trade‑offs between business and customer needs.
• Excellent written and verbal communication skills.
• Ability to work effectively with tight deadlines in a fast‑paced environment.
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
• Strong sense of ownership, urgency, and drive.

Skills

• Project management
• UX
• Digital design
• Program management
• Figma
• Adobe Creative Suite

Job Type & Location

This is a Contract position based out of Chicago, IL.

Pay and Benefits

The pay range for this position is $55.00 - $65.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Available benefits for this temporary role may include:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, vacation or sick leave)

Workplace Type

This is a hybrid position in Chicago, IL.

Application Deadline

This position is anticipated to close on Nov 28, 2025.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.