Community Manager - Ledger Job at Greystar in Washington

Join to apply for the Community Manager - Ledger role at Greystar About Greystar Greystar is a leading, fully integrated global real‑estate platform offering expertise in property management, investment management, development, and construction services in institutional‑quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets worldwide, with nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets. Greystar manages more than 1 million apartments worldwide and was founded in 1993 by Bob Faith. Job Description Summary The Community Operations and Lifestyle Manager oversees day‑to‑day operations and key areas such as office management, concierge, payroll, maintenance, billing, and accounting. The role ensures financial and operational goals are met, operations comply with company policies and housing laws, and resident services are delivered in a friendly, efficient manner. Job Description Provide input into budget development by analysing financial statements, marketing data, and operational reports. Meet targeted revenues by setting rent rates, ensuring timely collection of rent and fees, making bank deposits, and preparing monthly financial status reports. Approve vendor invoices and verify work performed or products purchased, maintain insurance certificates, encode charges to the correct chart of accounts, and coordinate communication between vendors, accounting, and the client/owner. Control expenditures to stay within the approved budget and manage the petty cash fund. Oversee lease enforcement, including application approval, discounts, renewals, inspections, notice requirements, evictions, and late fee collection. Analyse market trends and implement short‑ and long‑range marketing strategies to achieve occupancy and revenue goals. Promote resident satisfaction by resolving complaints and service requests promptly and following up to ensure resident satisfaction. Conduct regular property inspections to maintain safety, cleanliness, and general appearance. Supervise staff through hiring, training, orientation, and performance management. Assist in managing client/owner relationships, including tours, updates, and responses to owner requests. Develop new ideas and programs to enhance events, amenities, and overall resident experience. Serve as the primary resident contact, proactively communicating and personalising services to meet each resident’s lifestyle, preferences, and needs. The salary range for this position is $95,000 – $100,000 . Additional Compensation Corporate positions: eligible for quarterly or annual bonus based on individual and company performance. Onsite property positions: eligible for weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered Competitive medical, dental, vision, disability, and life insurance benefits. Generous paid time off: 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays, plus a birthday day after 1 year. Onsite team members may receive housing discounts at Greystar‑managed communities. 6‑week paid sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with company match up to 6% after 6 months of service. Paid parental leave and fertility benefit reimbursement up to $10,000. Employee Assistance Program. Critical illness, accident, hospital indemnity, pet insurance and legal plans. Charitable giving program. Greystar will consider qualified applicants with arrest and conviction records. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Marketing and Sales Referrals increase your chances of interviewing at Greystar by 2x. #J-18808-Ljbffr