West Coast Fitness LLC
Assistant Studio Manager - Rocklin
West Coast Fitness LLC, Roseville, California, United States, 95678
Job Title: Assistant Studio Manager
Direct Supervisor: Studio Manager
Status: Hourly non-exempt
Location: 95678
Company Description West Coast Fitness (WCF) is a leading franchisee of Orangetheory Fitness (OTF) with over 50 studios in Los Angeles, San Francisco’s Bay area, and Ohio. WCF’s mission is to lead, support, and inspire the Orange Passion by focusing on team talent and the 3 Cs of Success – Clarity, Communication, and Collaboration. Established in Los Angeles, CA in 2014, WCF prides itself on building inclusive, enthusiastic, empatheic teams that break records and expand their reach. Orangetheory Fitness is a heart‑rate based, totally‑body group workout that combines science, coaching, and technology to deliver maximum results, metabolic boost, and confidence for members.
Job Description Assistant Studio Managers (ASMs) partner with the Studio Manager to run the studio smoothly. ASMs step in when the Studio Manager is unavailable, balance strengths, set and surpass goals, and maintain member relationships. Roles and responsibilities vary across locations; additional details are provided by each studio during the interview process.
Essential Duties & Responsibilities
Assist the Studio Manager in all areas of the business
Lead and develop the Sales Associate team daily
Own responsibility for all studio operational tasks, including lead and inventory management
Maintain accurate records using established OTF sales systems
Perform telephone inquiries, follow‑up calls, and customer care calls
Host OTF studio tours with prospects and/or fitness program holders
Greet members and guests promptly, enthusiastically, and with a smile to create a friendly, positive environment upon entry
Participate in 1‑2 OTF scheduled workouts per week
Maintain an organized and clean work environment
Respond immediately to member requests, inquiries, and concerns
Ensure proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
Attend and participate in all relevant OTF training programs, events, and meetings
Qualifications
Leadership experience in the workplace
High‑level customer service skills
Previous sales experience, with strong sales skills (experience working in a sales quota‑bearing structure highly preferred)
Excellent verbal and written communication skills
Ability to multi‑task and excel in a fast‑paced environment
Functional computer skills required: Microsoft Office (Word, Excel), general site navigation, in‑depth reporting, and data entry
Flexibility to work daytime, evening, holiday, and/or weekend hours as needed
Ability to work and function in an Orange Team environment (Orange is more than a color, it’s an attitude)
High school diploma
Health and fitness‑minded people, highly preferred
Benefits
Competitive hourly wage
Performance bonuses based on weekly, monthly, individual, and team sales goals
Medical, Dental, and Vision (based on full‑time hours)
401(k) (based on full‑time hours)
Access to all Orangetheory classes at any studio nationwide
Deep discounts on all OTF retail and technology
Opportunities for career growth
Covid‑19 safety and health protocol for a safe work environment
Monthly team‑building events and reward opportunities
Free AED/CPR certifications
Huge discount on NASM and AFAA certifications (inquire with management)
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands to signal, handle, or feel. The employee must occasionally lift and/or move up to 80 pounds.
AAP/EEO Statement Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type Full‑time, including early mornings, nights, weekends, and holidays
Pay $19/hour + bonus potential
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Status: Hourly non-exempt
Location: 95678
Company Description West Coast Fitness (WCF) is a leading franchisee of Orangetheory Fitness (OTF) with over 50 studios in Los Angeles, San Francisco’s Bay area, and Ohio. WCF’s mission is to lead, support, and inspire the Orange Passion by focusing on team talent and the 3 Cs of Success – Clarity, Communication, and Collaboration. Established in Los Angeles, CA in 2014, WCF prides itself on building inclusive, enthusiastic, empatheic teams that break records and expand their reach. Orangetheory Fitness is a heart‑rate based, totally‑body group workout that combines science, coaching, and technology to deliver maximum results, metabolic boost, and confidence for members.
Job Description Assistant Studio Managers (ASMs) partner with the Studio Manager to run the studio smoothly. ASMs step in when the Studio Manager is unavailable, balance strengths, set and surpass goals, and maintain member relationships. Roles and responsibilities vary across locations; additional details are provided by each studio during the interview process.
Essential Duties & Responsibilities
Assist the Studio Manager in all areas of the business
Lead and develop the Sales Associate team daily
Own responsibility for all studio operational tasks, including lead and inventory management
Maintain accurate records using established OTF sales systems
Perform telephone inquiries, follow‑up calls, and customer care calls
Host OTF studio tours with prospects and/or fitness program holders
Greet members and guests promptly, enthusiastically, and with a smile to create a friendly, positive environment upon entry
Participate in 1‑2 OTF scheduled workouts per week
Maintain an organized and clean work environment
Respond immediately to member requests, inquiries, and concerns
Ensure proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
Attend and participate in all relevant OTF training programs, events, and meetings
Qualifications
Leadership experience in the workplace
High‑level customer service skills
Previous sales experience, with strong sales skills (experience working in a sales quota‑bearing structure highly preferred)
Excellent verbal and written communication skills
Ability to multi‑task and excel in a fast‑paced environment
Functional computer skills required: Microsoft Office (Word, Excel), general site navigation, in‑depth reporting, and data entry
Flexibility to work daytime, evening, holiday, and/or weekend hours as needed
Ability to work and function in an Orange Team environment (Orange is more than a color, it’s an attitude)
High school diploma
Health and fitness‑minded people, highly preferred
Benefits
Competitive hourly wage
Performance bonuses based on weekly, monthly, individual, and team sales goals
Medical, Dental, and Vision (based on full‑time hours)
401(k) (based on full‑time hours)
Access to all Orangetheory classes at any studio nationwide
Deep discounts on all OTF retail and technology
Opportunities for career growth
Covid‑19 safety and health protocol for a safe work environment
Monthly team‑building events and reward opportunities
Free AED/CPR certifications
Huge discount on NASM and AFAA certifications (inquire with management)
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands to signal, handle, or feel. The employee must occasionally lift and/or move up to 80 pounds.
AAP/EEO Statement Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type Full‑time, including early mornings, nights, weekends, and holidays
Pay $19/hour + bonus potential
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