Caesars Entertainment
Sportsbook Ticket Writer - Full Time (Paris LV)
Caesars Entertainment, Las Vegas, Nevada, us, 89105
Sportsbook Ticket Writer - Full Time (Paris LV)
Job Description
Reports to the Sportsbook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and ‘novice bettors’, you will ensure everyone feels welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.
Why Join The Team
Full‑time employees eligible for benefits after a waiting period (medical, dental, vision, etc.)
Flexible scheduling (nights, weekends, mornings, holidays, etc.)
Advancement opportunities – come grow your career with us!
What You Will Do
Provide a top‑tier level of customer service that encourages repeat business.
Ensure you adhere to all rules and regulations set forth by the company and gaming control board to avoid penalties.
Become familiar with our betting options and initiate conversations with customers regarding those options.
Resolve customer disputes/complaints and, when necessary, elevate issues to your direct supervisor.
Work collaboratively with other team members and leadership to maintain a positive team environment.
Complete all required paperwork/documentation per company policy and gaming control board standards.
Perform other duties as assigned.
What You Will Need
Flexible availability.
Basic computer knowledge (email, MS Excel, internet, etc.).
Minimum of one year of cash handling experience in a work setting.
High school diploma, GED, or equivalent preferred.
21+ years of age or older.
Ability to pass a background check.
Capability to obtain a gaming license from the Gaming Control Board and other jurisdictions if necessary.
High level of customer service.
Ability to work a flexible schedule: nights, weekends, and some holidays is preferred.
Professional presentation.
Strong written and verbal communication skills.
Basic math ability.
Understanding and responsibility to adhere to all compliance requirements set by the company and Gaming Control Board.
Physical Requirements
Must be able to stand for extended periods of time.
Must be able to lift, pull or push 25 lbs.
Must be able to write for extended periods of time.
Must be able to twist, bend or reach without significant limitations.
About Us At Caesars Digital, We Don’t Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is blazing the trail in digital innovation, customer experience and industry excellence.
We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.
From cutting‑edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.
Ready to make your mark on the Empire? Explore our open roles and discover how you can help shape the future of gaming. Join us. Blaze the trail. Because at Caesars Digital, We Are All Caesars.
Seniority level
Entry level
Employment type
Full‑time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Hospitality
#J-18808-Ljbffr
Why Join The Team
Full‑time employees eligible for benefits after a waiting period (medical, dental, vision, etc.)
Flexible scheduling (nights, weekends, mornings, holidays, etc.)
Advancement opportunities – come grow your career with us!
What You Will Do
Provide a top‑tier level of customer service that encourages repeat business.
Ensure you adhere to all rules and regulations set forth by the company and gaming control board to avoid penalties.
Become familiar with our betting options and initiate conversations with customers regarding those options.
Resolve customer disputes/complaints and, when necessary, elevate issues to your direct supervisor.
Work collaboratively with other team members and leadership to maintain a positive team environment.
Complete all required paperwork/documentation per company policy and gaming control board standards.
Perform other duties as assigned.
What You Will Need
Flexible availability.
Basic computer knowledge (email, MS Excel, internet, etc.).
Minimum of one year of cash handling experience in a work setting.
High school diploma, GED, or equivalent preferred.
21+ years of age or older.
Ability to pass a background check.
Capability to obtain a gaming license from the Gaming Control Board and other jurisdictions if necessary.
High level of customer service.
Ability to work a flexible schedule: nights, weekends, and some holidays is preferred.
Professional presentation.
Strong written and verbal communication skills.
Basic math ability.
Understanding and responsibility to adhere to all compliance requirements set by the company and Gaming Control Board.
Physical Requirements
Must be able to stand for extended periods of time.
Must be able to lift, pull or push 25 lbs.
Must be able to write for extended periods of time.
Must be able to twist, bend or reach without significant limitations.
About Us At Caesars Digital, We Don’t Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is blazing the trail in digital innovation, customer experience and industry excellence.
We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.
From cutting‑edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.
Ready to make your mark on the Empire? Explore our open roles and discover how you can help shape the future of gaming. Join us. Blaze the trail. Because at Caesars Digital, We Are All Caesars.
Seniority level
Entry level
Employment type
Full‑time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Hospitality
#J-18808-Ljbffr