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Mindlance

Senior UI/UX Consultant

Mindlance, Minneapolis, Minnesota, United States, 55400

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Base pay range $60.00/hr - $65.00/hr

Direct message the job poster from Mindlance

Senior Talent Specialist at Mindlance with expertise in Talent Sourcing Hybrid – 4 days onsite/1 day remote each week in Minneapolis, MN

6-month Contract-to-Hire

Top 3-5 Requirements

UI/UX experience on the ServiceNow platform

HTML, CSS, and Java experience preferred

UI/UX designing, creating standards, and streamlining user experience across all ServiceNow modules

Experience Preferred 5 Years of ServiceNow Platform and 3 Years of UI/UX on ServiceNow

We are seeking a ServiceNow User Experience lead to ensure that, for our ServiceNow-based solutions, they are designed with user-centered principles. This role will champion UX best practices from ideation through deployment, working cross-functionally with product engineering and business stakeholders to deliver intuitive, accessible, and engaging ServiceNow-based experiences.

Accountable for ensuring that clear, concise requirements have been captured. Participate in testing, drive issue resolution, support the implementation check-out process, and develop all procedural documentation and manuals.

Responsibilities

Lead the integration of UX design across the ServiceNow development lifecycle, from ideation through deployment.

Conduct & synthesize user research, interviews, surveys, and usability testing to inform design decisions.

Translate research insights into user flows, wireframes, prototypes, and mockups.

Collaborate with product managers, engineers, and designers to define requirements and ensure alignment with user needs and business goals.

Develop & maintain design systems, component libraries, and documentation to support scalable, consistent user experiences.

Advocate for accessibility and inclusive design standards in all solutions.

Facilitate design workshops, brainstorming sessions, and design reviews with stakeholders.

Iterate on designs based on user feedback, analytics, and testing results.

Mentor and support ServiceNow team members, fostering a culture of user advocacy and design excellence.

Present UX strategies, concepts, and deliverables to stakeholders, executives, and development teams.

Partner with Corporate Communications to align on corporate UX design standards.

Adhere to Agile Methodology and ServiceNow Best Practices.

EEO “Mindlance is an Equal Opportunity Employer and does not discriminate in employment based on – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

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