TEKsystems
Senior UX Researcher
TEKsystems is seeking a mid‑senior level UX Researcher to support an e‑commerce client. The researcher will conduct research on their stores and internal tools, working with product teams to develop user‑centric designs that are testable and adaptable.
Responsibilities
Work collaboratively with product owners, developers, and QA to define and implement innovative solutions for product direction, visuals and experience.
Proactively review, refine, and recommend new user experience concepts across multiple web applications, websites and mobile.
Assess and optimize the performance of new and existing features by actively participating in usability testing.
Conduct user research and implement findings.
Qualifications & Skills
Hands‑on experience with lab‑based user testing, remote testing, prototype testing, concept testing, field research, and survey design.
Experience with all aspects of research (study design, recruiting, facilitation, analysis, reporting).
Proficiency in UserZoom or other research platforms.
Good visual design skills showcased through a portfolio demonstrating research plans and results.
Ability to present findings and sell solutions to various stakeholders.
Ability to make strong recommendations based on industry trends, consumer research, business needs and technical feasibility.
Excellent communication (verbal and presentational) interpersonal skills and ability to collaborate across multiple business units.
High performance under pressure and adherence to deadlines with quality output.
Practical experience in a Scrum/Agile environment (desired).
Job Details Experience Level:
Expert
Job Type & Location:
Contract position based out of Grand Rapids, MI. Hybrid.
Pay Range:
$40.00 – $70.00/hr
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Application Deadline This position is anticipated to close on Nov 28, 2025.
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Responsibilities
Work collaboratively with product owners, developers, and QA to define and implement innovative solutions for product direction, visuals and experience.
Proactively review, refine, and recommend new user experience concepts across multiple web applications, websites and mobile.
Assess and optimize the performance of new and existing features by actively participating in usability testing.
Conduct user research and implement findings.
Qualifications & Skills
Hands‑on experience with lab‑based user testing, remote testing, prototype testing, concept testing, field research, and survey design.
Experience with all aspects of research (study design, recruiting, facilitation, analysis, reporting).
Proficiency in UserZoom or other research platforms.
Good visual design skills showcased through a portfolio demonstrating research plans and results.
Ability to present findings and sell solutions to various stakeholders.
Ability to make strong recommendations based on industry trends, consumer research, business needs and technical feasibility.
Excellent communication (verbal and presentational) interpersonal skills and ability to collaborate across multiple business units.
High performance under pressure and adherence to deadlines with quality output.
Practical experience in a Scrum/Agile environment (desired).
Job Details Experience Level:
Expert
Job Type & Location:
Contract position based out of Grand Rapids, MI. Hybrid.
Pay Range:
$40.00 – $70.00/hr
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Application Deadline This position is anticipated to close on Nov 28, 2025.
#J-18808-Ljbffr