Amazon
About Prime Video
Prime Video brings together the world’s best creators with the most passionate communities in a way that no other entertainment brand can. We are a one-stop hub for distinctive, critically-acclaimed and award-winning original programming such as The Boys, The Marvelous Mrs. Maisel, Jack Ryan, Citadel and movies like Air, Coming 2 America, Thirteen Lives, and Sound of Metal. We also offer a multi-dimensional experience that allows subscribers to fully immerse themselves in their fandom: read the book, listen to the soundtrack, buy the costume, replay live sports in real time, and more. The breadth and connection to the Amazon family of brands, along with a passionate and diverse global team, makes Prime Video a company where creators and makers of all kinds can build their future.
Role Overview As a Quality Assurance (QA) Specialist for Global Shared Services (GSS), you will lead and oversee the end-to-end QA program for digital publishing campaigns. Your mission is to establish, implement, and maintain comprehensive quality control systems that ensure excellence in both asset creation and campaign execution. You will drive quality standards across the entire campaign lifecycle, manage relationships with cross‑functional teams, and uphold a high quality bar for all stakeholders.
Key Job Responsibilities
Develop and implement comprehensive QA strategies for end-to‑end campaign management.
Lead and oversee quality control programs for both asset creation and campaign execution.
Execute a quality audit process to ensure internal quality and monitor controls for improvement.
Establish and monitor quality metrics, KPIs, and success criteria for digital campaigns.
Design and implement quality gates throughout the launch lifecycle.
Manage and coordinate QA team efforts across multiple campaigns and initiatives.
Create, develop and maintain standard operating procedures for QA processes.
Lead root‑cause analysis for complex quality issues and implement corrective actions.
Drive continuous improvement initiatives based on quality metrics and feedback.
Handle P3/P4 escalations based on quality metrics and feedback.
Collaborate with stakeholders to align quality standards with business objectives.
Mentor team members and promote a quality‑first culture across the organization.
Basic Qualifications
Bachelor’s degree or equivalent practical experience of 2+ years of QA experience, with at least 1 year in a program management role.
Experience with quality management systems, methodologies, and project management tools.
Six Sigma certification or similar quality management credentials.
Preferred Qualifications
Bachelor’s or higher degrees in Graphic Design, Visual Design, Advertising, Digital media (computer science), or equivalent proven experience.
PMP or similar project management certification.
2+ years experience in digital advertising or marketing operations.
Experience with marketing automation platforms and tools.
Familiarity with digital advertising platforms (Google Ads, Social Media platforms).
Experience in entertainment or streaming industry.
Background in data analytics and reporting, A/B testing and performance optimization.
Knowledge of regulatory compliance in digital advertising.
Demonstrated ability to influence cross‑functional teams.
Understanding of digital asset management systems and workflows.
Analytical and problem‑solving skills.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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Role Overview As a Quality Assurance (QA) Specialist for Global Shared Services (GSS), you will lead and oversee the end-to-end QA program for digital publishing campaigns. Your mission is to establish, implement, and maintain comprehensive quality control systems that ensure excellence in both asset creation and campaign execution. You will drive quality standards across the entire campaign lifecycle, manage relationships with cross‑functional teams, and uphold a high quality bar for all stakeholders.
Key Job Responsibilities
Develop and implement comprehensive QA strategies for end-to‑end campaign management.
Lead and oversee quality control programs for both asset creation and campaign execution.
Execute a quality audit process to ensure internal quality and monitor controls for improvement.
Establish and monitor quality metrics, KPIs, and success criteria for digital campaigns.
Design and implement quality gates throughout the launch lifecycle.
Manage and coordinate QA team efforts across multiple campaigns and initiatives.
Create, develop and maintain standard operating procedures for QA processes.
Lead root‑cause analysis for complex quality issues and implement corrective actions.
Drive continuous improvement initiatives based on quality metrics and feedback.
Handle P3/P4 escalations based on quality metrics and feedback.
Collaborate with stakeholders to align quality standards with business objectives.
Mentor team members and promote a quality‑first culture across the organization.
Basic Qualifications
Bachelor’s degree or equivalent practical experience of 2+ years of QA experience, with at least 1 year in a program management role.
Experience with quality management systems, methodologies, and project management tools.
Six Sigma certification or similar quality management credentials.
Preferred Qualifications
Bachelor’s or higher degrees in Graphic Design, Visual Design, Advertising, Digital media (computer science), or equivalent proven experience.
PMP or similar project management certification.
2+ years experience in digital advertising or marketing operations.
Experience with marketing automation platforms and tools.
Familiarity with digital advertising platforms (Google Ads, Social Media platforms).
Experience in entertainment or streaming industry.
Background in data analytics and reporting, A/B testing and performance optimization.
Knowledge of regulatory compliance in digital advertising.
Demonstrated ability to influence cross‑functional teams.
Understanding of digital asset management systems and workflows.
Analytical and problem‑solving skills.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr