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Makemarks

Studio (Traffic) Coordinator

Makemarks, Chicago, Illinois, United States, 60290

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26517 Marks Chicago 1032 W Fulton Market Suite 100 Chicago, IL 60607, USA

Position Overview The Traffic Coordinator position is responsible for the smooth and efficient resourcing of the design team and ongoing operational support within Marks. This role requires both on-site work within our Chicago office and ongoing support for other North American offices. It is essential to possess a professional, cheerful demeanor and service-oriented attitude that helps facilitate a highly functioning work environment. The Traffic Coordinator is required to multi-task and should be helpful, punctual, and reliable. This role is based in the Chicago office (5 days a week) and will report to the Director of Operations.

Working With

Operations Managers, Client Service, Creative Designers, Creative Directors, and Traffic Managers across North America

Responsible For

Monitor resourcing requests within project planning system, ensuring correct resources are assigned for each request.

Monitor and communicate with key stakeholders regarding deadlines, in a timely fashion.

Daily monitoring and adjustment of work in progress to ensure on time delivery and resource optimization throughout the life cycle of the project.

Status updates for all projects in collaboration with the project managers and creative directors; work with design leads and studio leaders to reschedule projects and reset expectations based on new or changing priorities.

Attends status meetings with all teams to ensure accounts are running properly

Creates and imports time and expense entries into company project planning software and trackers as needed.

Responsible for purchasing fonts and stock photography for client projects

Management of production material and office sample library inventory, coordinating with project leads for appropriate storage of items and proper/confidential disposal when needed.

Collaborate with the North American Operations Team when requested and required on special projects

Local employee on-boarding and off-boarding support

There are many functions assigned and the role can evolve and grow depending on capabilities

Critical Skills and Behaviors Communication

Communicate and collaborate efficiently with all team members

Possess superior organizational skills with proven ability to manage multiple projects at a time while paying strict attention to details and adhering to best practices and brand guidelines

Ability to prioritize and perform multiple tasks in time critical situations

Proactive in resolving issues

Remain calm and professional while carrying out several tasks at the same time

Possess excellent written and verbal communication skills, including listening skills

Must be discreet and able to maintain confidentiality

Work effectively with all levels within the organization

Able to manage up and seek assistance when appropriate

Are self-motivated, resourceful, and detail-oriented

Succeed while working both independently and in a team environment

Possess an understanding of the creative process

We value culture and teamwork over egos—must work well within a team

We’re a tightly knit group that values and prioritizes agency culture

Independence, resourcefulness, and reliability

Demonstrates a roll‑up‑your‑sleeves‑and‑get‑it‑done attitude

Proactively seeks solutions to problems and challenges

Helps create efficiencies and improve processes

Passion and engagement

Keeps up with trends and seeks opportunities to grow

You get excited about trying something new and venturing into uncharted waters

Values and prioritizes agency culture

Prerequisites

College or University diploma in Graphics Design or Project Management

Minimum 3+ years of direct work experience

Computer literacy, proficient using Mac OS and Microsoft

Physical demands required of this position may include extensive computer and telephone usage

Works in a professional office environment

Must be able to lift 25-30 pounds

Able to stand for long periods

1-2 years photography experience preferred

Compensation & Benefits The U.S. pay range for this position is $39,271 - $49,089 annually. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job‑related factors. Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.

Education Bachelors or better. High School or better.

Experience 3 years of direct work experience.

Licenses & Certifications None listed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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