KETTLER
Assistant Community Manager – Cary, NC
KETTLER is seeking an
Assistant Community Manager
to support the Community Manager in delivering excellent customer service and coordinating all aspects of apartment community operations.
Responsibilities
Managing the administration of property operations and leasing office for a property with 400 or fewer units.
Supporting management with monitoring the financial operations and achieving budgeted NOI.
Coordinating maintenance of property grounds and responding to service requests.
Providing a quality living environment for residents and a positive work environment for team members.
Working with marketing to achieve maximum occupancy.
Handling all aged delinquency collection practices.
Processing move‑in and move‑out protocols to ensure proper accounting of resident ledgers.
Processing all renewals.
Managing leasing overflow, showing apartments and following up on traffic.
Providing excellent customer service to residents and prospects.
Managing efficient rental collections, rent postings, and daily deposits.
Contributing to team goals, leasing benchmarks, and resident retention.
Supporting outreach initiatives that promote the property.
Understanding the current sub‑market and mentoring others to ensure their comprehension.
Leading by example to maintain a high‑performing, customer‑focused team.
Contributing to resident satisfaction and the achievement of property goals.
Other duties as assigned.
Qualifications
2+ years of residential property management experience or a 4‑year bachelor’s degree in a related field.
Computer proficiency and knowledge of Microsoft Office Suite.
Proven track record of success with the leasing process.
Working knowledge of applicable Landlord‑Tenant Laws, Fair Housing mandates, and other legal issues affecting property management.
Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
Strong financial analysis, budgeting, and P&L management skills.
Experience in luxury or market‑rate segment is preferred.
Extensive knowledge of property management software programs.
If in New Jersey, must obtain a real estate license within 120 days of the hire date.
Seniority Level Entry level
Employment Type Full‑time
Job Function Marketing and Sales
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Assistant Community Manager
to support the Community Manager in delivering excellent customer service and coordinating all aspects of apartment community operations.
Responsibilities
Managing the administration of property operations and leasing office for a property with 400 or fewer units.
Supporting management with monitoring the financial operations and achieving budgeted NOI.
Coordinating maintenance of property grounds and responding to service requests.
Providing a quality living environment for residents and a positive work environment for team members.
Working with marketing to achieve maximum occupancy.
Handling all aged delinquency collection practices.
Processing move‑in and move‑out protocols to ensure proper accounting of resident ledgers.
Processing all renewals.
Managing leasing overflow, showing apartments and following up on traffic.
Providing excellent customer service to residents and prospects.
Managing efficient rental collections, rent postings, and daily deposits.
Contributing to team goals, leasing benchmarks, and resident retention.
Supporting outreach initiatives that promote the property.
Understanding the current sub‑market and mentoring others to ensure their comprehension.
Leading by example to maintain a high‑performing, customer‑focused team.
Contributing to resident satisfaction and the achievement of property goals.
Other duties as assigned.
Qualifications
2+ years of residential property management experience or a 4‑year bachelor’s degree in a related field.
Computer proficiency and knowledge of Microsoft Office Suite.
Proven track record of success with the leasing process.
Working knowledge of applicable Landlord‑Tenant Laws, Fair Housing mandates, and other legal issues affecting property management.
Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
Strong financial analysis, budgeting, and P&L management skills.
Experience in luxury or market‑rate segment is preferred.
Extensive knowledge of property management software programs.
If in New Jersey, must obtain a real estate license within 120 days of the hire date.
Seniority Level Entry level
Employment Type Full‑time
Job Function Marketing and Sales
#J-18808-Ljbffr