IBM
Job Title
Innovation Designer – Entry Level Sales Program 2026
Responsibilities
- User-Centric Design: Synthesize research, client insights, and requirements to create user experiences that establish enduring connections between individuals and products, services, and brands.
- Facilitate User Sessions: Lead and facilitate user sessions, involving both clients and the IBM team. Utilize modern methods and tools to identify and prioritize technical challenges, revealing opportunities, fostering innovation, and translating ideas into reality.
- UX and Customer Journey Design: Take charge of UX and customer/user journey design for prioritized use cases and Minimal Viable Solutions, often reimagining how work processes are carried out.
- Continuous Learning: Exhibit a growth mindset and an ongoing commitment to learning. Develop concept and process designs to guide clients in solving business challenges and delivering human-centered solutions.
- User Advocacy: Champion the user's perspective to craft meaningful and engaging experiences that bridge the connection between human needs, business objectives and technology solutions.
Qualifications
- Proven understanding of design thinking and methodologies.
- Ability to use human-centered design to drive business and client value.
- Strong presentation skills with a creative and compelling storytelling style.
- Familiarity with developing and leading workshop techniques to facilitate a diverse group of business-driven outcomes.
- Adaptability to processes and methodologies based on constraints and needs of the client.
Location
We require you to be in one of the following IBM offices: Atlanta GA, Austin TX, Chicago IL, Dallas TX, New York NY, Raleigh NC, San Francisco CA, Washington DC.
Travel
Readiness to travel up to 50% annually.
Visa Sponsorship
IBM will not be providing visa sponsorship for this position. Therefore, you must have the ability to work without a need for current or future visa sponsorship.
Required Education
Bachelor's Degree
Preferred Education
Bachelor's Degree
Required Technical and Professional Expertise
- Education: B.S./M.S. in Design, similar discipline or design bootcamp training paired with working experience.
- Design Portfolio: Portfolio with a strong, proven understanding of user-centered design principles and practices that demonstrates, but is not limited to, framing and defining problems, user understanding, ability to synthesize insights, ideate solutions, ability to finalize and communicate user centered outputs.
- Tech Savvy: Ability to understand complex technical problems.
- Team Player: Demonstrates team collaboration and can navigate different communication styles.
- Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential.
- Self-Starter: Growth mindset, motivated to work with clients and can lead projects independently.
Preferred Technical and Professional Experience
- Design Thinking/Design Sprint certification or comparable expertise.
Benefits
- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being.
- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long-term disability coverage, and opportunities for performance based salary incentive programs.
- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law.
- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.
- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences.
Equal Opportunity Employer Statement
IBM is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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