Charlotte Tilbury Beauty
Charlotte Tilbury Beauty is hiring: Retail Makeup Artist - Nordstrom in New York
Charlotte Tilbury Beauty, New York, NY, US, 10261
1 week ago Be among the first 25 applicants
The Role
The Retail Makeup Artist is responsible for promoting and creating makeup magic in store. Always representing the Charlotte Tilbury 5 P's: Professional, Proactive, Passionate, Prescriptive and Potential. Working as part of an elite team, the Makeup Artist drives business in store through delivering Charlotte Tilbury's exceptional makeup artistry technique and service. The Makeup Artist will reflect the brand values and customer base, responsible for achieving sales targets through the creation of an amazing experience with exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy alongside a unique and personalized shopping experience.
Role Accountabilities
Sales
Strive to achieve and exceed personal sales goals including Key Performance Indicators (KPI's) – e.g., Average Unit Sales (AUS) and Items Per Transaction (IPT)
Work collaboratively to achieve and exceed team and counter goals
Create brand awareness through sharing and demonstrating product knowledge
Introduce new product launches
Seat customers for a makeup service
Demonstrate entrepreneurial spirit within the parameters of the Company guidelines
Consistently promote the Tilbury Touch to customers
Customer Service
Lead by example to promote the Tilbury Touch and exceptional customer service
Deal with customer queries through sound judgement and achieve positive outcomes
Seat customers for a makeup service
Work quickly and accurately in time-pressed conditions
Take every opportunity to extend exceptional customer service beyond the in-store experience, e.g., makeup applications, Charlottetilbury.com, and use of the store’s clientele database to build relationships and continue customer retention, always in line with Company guidelines
Teamwork
Assist in the execution of events meeting both booking and sales goals
Demonstrate a positive and cooperative approach towards work and colleagues
Contribute to individual and team development plans through constructive feedback
Maintain high standards of timekeeping to ensure team efficiency
Assist in maintaining an atmosphere of open and positive communication, professionalism and creativity at all times
Recognize and celebrate great performance
Operations
Ensure the store is ‘customer ready’ from open to close of business
Maintain excellent hygiene standards – clean display units, tools and testers throughout the day
Assist with maintaining required inventory levels, including stock counts, rotation, and timely replenishment to ensure availability to customers
Adhere to the Company cash loss prevention procedures and security policies
Implement visual merchandising, new launch displays and collateral placement as directed by the management team
Complete administrative tasks in a timely and accurate manner
Raise operational issues for resolution in a timely manner
Store and Retail Partner Relationships
Establish and develop a cooperative and mutually respectful relationship with store retail colleagues
Maintain store standards and policies at all times
Proactively suggest win-win opportunities to drive sales within store colleagues
Contribute to individual and team development plans through constructive feedback
Maintain high standards of timekeeping on counter to ensure team efficiency
Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times
Recognize and celebrate great performance
Reporting Relationships
Boutique Manager
Requirements
Key Selection Criteria
A strong artistry portfolio
Examples of leading events and masterclasses
Proven track record of strong sales performance
Experience of managing, developing, and coaching
Benefits
Base Salary Range: $28 - $30
Company Benefits
Generous staff discount on all products
Access to Tilbury Treats – rewards platform allowing you to save money and gain discounts on gym memberships, cinema tickets, etc.
Medical, dental, and vision benefits
Commuter Benefits (pre-tax)
Flex Spending Account (FSA)
Employee Assistance Program (EAP)
401(k) with Company match
Paid Time Off
Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting
Culture of the Team
We win together as a team, supporting and developing each other through our careers. We embrace the challenge and work in an incredibly fast-paced environment with high expectations set by the business, shaking it up with our creative lead, Charlotte Tilbury, as we revolutionize the beauty industry. We love what we do, and we support each other while we share the magic with the world.
OUR MISSION – TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Technology, Information and Internet
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In Summary: Retail Makeup Artist is responsible for promoting and creating makeup magic in store . Charlotte Tilbury 5 P's: Professional, Proactive, Passionate, Prescriptive and Potential . The retail make-up artist will be responsible for achieving sales targets through the creation of an amazing experience with exemplary service .
En Español: 1 semana atrás Estar entre los primeros 25 solicitantes El papel El artista de maquillaje minorista es responsable de promover y crear magia del maquillamiento en la tienda. Siempre representa a las 5 P's de Charlotte Tilbury: Profesional, Proactivo, Pasión, Prescriptiva y Potencial. Trabajando como parte de un equipo de élite, el maquillador impulsa el negocio de la tienda al entregar la técnica y servicio excepcionales de arte de maquillaría de Charlotte tilbury. Role Responsabilidades Ventas Se esfuerzan por alcanzar y superar los objetivos de ventas personales, incluidos los indicadores clave de rendimiento (KPI) Por ejemplo, las ventas unitarias promuevas directas a clientes (AUS y Items Per Transaction (IPT) Trabajar en colaboración para lograr y exceder metas del equipo y contrapuestos Crear conciencia de marca mediante el intercambio y la demostración de conocimientos sobre productos Introducir nuevos lanzamientos de productos Sentarse en un servicio de maquillaje Demostrar espíritu emprendedor dentro de los parámetros de las pautas de la Compañía Promover constantemente el Táctil directo al cliente Servicio al Cliente Liderando con ejemplos para promover la atención al cliente Tilbury Touch y el servicio al cliente Controlar las consultas del cliente a través de juicios sólidos y resultados positivos Establecer relaciones con los clientes Para obtener una solución al equipo de maquillamiento De manera rápida y precisa en condiciones de tiempo presionadas Aprovechar cada oportunidad para extender los estándares de desarrollo de equipos de trabajo excepcionales Aceptos estableciendo normas técnicas de gestión en tiempo realista e implementaciones de sistemas de mantenimiento de seguridad y ejecución de datos. Los beneficios médicos, dentales y de visión Beneficios para los viajeros Cuenta de gasto flexible (FSA) Programa de Asistencia al Empleado (EAP) 401 ((k) con la pareja Compañía Paid Time Off Charlotte Tilbury, en buena fe, cree que este rango publicado de compensación es el rango exacto para este papel en el momento de esta publicación Cultura del equipo Ganamos juntos como un equipo, apoyándonos y desarrollandonos unos a otros a través de nuestras carreras. Abrazamos el desafío y trabajamos en un entorno increíblemente rápido con altas expectativas establecidas por el negocio, sacudimos con nuestra líder creativa, Charlotte Tilberry, mientras revolucionamos la industria de la belleza. Nos encanta lo que hacemos, y nos apoyamos mutuamente mientras hacemos la magia con el mundo.