Peoples Community Health Clinic
Marketing, Event and Advocacy Coordinator
Peoples Community Health Clinic, Waterloo, Iowa, United States, 50702
FLSA Classification:
Non-exempt
Reports to:
CEO
Job Summary/Objective:
The Marketing, Events, and Advocacy Coordinator, under the direction of the CEO, is responsible for planning, coordinating, and implementing marketing, communications, advocacy, and engagement activities both internally and externally to support the mission of Peoples Community Health Clinic, Inc. (PCHC). This position plays a vital role in promoting awareness of the health center's services and impact, strengthening community relationships, and advancing the organization's advocacy priorities in support of health equity and access to care. Performs all defined services and other related duties in accordance with the mission of PCHC.
Protected Health Information Requirements/Access: This position will require the use or disclosure of protected health Information. This position will use the
Health Care Operations
class of protected health information. Restrictions on the protected health information for this position will follow the Privacy Policies of Peoples Community Health Clinic, Inc. Use or disclosure of protected health information not routinely available to this position will follow procedures assessed by or directed by management. Patient Records - No Medical Information System - No
Essential Functions:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Marketing and Communications
Develop and execute marketing and outreach strategies to promote health center programs, services and community health initiatives. Support communication with marketing consultants, members of the media, PCHC administration, and the Marketing and Communications Committee. Create engaging content for newsletters, press releases, flyers, service brochures, social media, annual reports, and website that reflect the organization's mission and values. Maintain consistent branding across all platforms, ensuring compliance with HRSA and organizational standards. Support internal communications to enhance staff awareness and engagement. Monitor and analyze marketing metrics to measure impact and inform strategies. Events and Community Engagement
Plan and coordinate community and organizational events, such as National Health Center Week, health fairs, outreach activities, appreciation days, and staff recognition events that increase community awareness and support the work of the Clinic and its mission. Collaborate with clinical and administrative teams to support public health campaigns and local initiatives. Manage event logistics including scheduling, vendor coordination, materials, and volunteer participation. Develop promotional campaigns to promote awareness and strengthen community knowledge. Represent the health center at local and regional events, coalitions, and outreach activities. Advocacy and Public Policy
Support the organization's advocacy efforts by helping to communicate key policy priorities at the local, state, and federal levels. Assist with developing advocacy materials such as fact sheets, talking points, and social media content related to health care and access to care. Coordinate advocacy events and activities, including legislative visits, awareness campaigns, and community mobilization efforts. Engage staff, patients, Board members, and community partners in advocacy initiatives that elevate the voices of underserved populations. Track and share updates on relevant policy issues affecting community health centers and patients. Collaborate with state and national primary care associations and advocacy networks to amplify health center messages. Public Relations and Partnerships
Build and maintain positive relationships with community organizations, media outlets, local businesses, and public officials. Assist with media relations and press opportunities highlighting the health center's community impact. Support communications and recognition requirements tied to grants, partnerships, and sponsorships. Administrative and General Support
Maintain an annual marketing, events, and advocacy calendar. Assist in developing and tracking budgets for related activities. Ensure timely documentation and reporting of outreach and advocacy activities. Perform other duties as assigned to support the success of the organization. Supports a service-oriented atmosphere in accordance with PCHC mission and philosophy, policies, and procedures. Maintains a safe working environment and practices safe working habits. Assists in control of Peoples Community Health Clinic's resources. Performs other duties as assigned. Competencies:
Effective analytical and problem-solving skills Strong writing, communication, and storytelling skills for both internal and external audiences. Highly confident presenter and public speaker Excellent organizational, time management, and project coordination skills. Basic math and mathematical reasoning skills Ability to change and adjust to new, different, or changing requirements by remaining effective under pressure, being open to new ideas, and successfully shifting priorities and tasks. Proficient with digital media including website maintenance, Microsoft Office, Canva, and Adobe Creative Suite applications Proficient with social media including Facebook, Twitter, and other platforms. Ability to manage multiple priorities in a fast-paced, mission-driven environment. Skilled in working in a collaborative and team environment Ability to work with diverse groups of people. Ability to meet deadlines.
Supervisory Responsibilities:
Recruits, interviews, hires, and trains new interns for the department Oversees the daily workflow of the department Provides constructive and timely feedback to interns Patient Population:
Not applicable. Work Environment/Personal Protective Equipment:
This position operates in a professional office environment and is not required to wear PPE to perform the essential functions of the position.
Physical Demands:
This position requires frequent alternate sitting and standing (34% - 66% of shift); occasional lifting up to 20 lbs and carrying up to 20 lbs. (1% - 33% of shift); occasional pushing/pulling 1 lb. to 20 lbs. (1% - 33% of shift);frequent finger dexterity and use of hands/arms for repetitive movement (34% - 66% of shift); occasional driving. Requires 20/40 near and far vision.
Position Type/Expected Hours of Work:
This is a full-time position. Typically work hours and days are between Monday and Friday, 8:00 a.m. to 5:00 p.m. and some flexibility in hours is allowed. Responsibilities occasionally may require irregular hours as deemed necessary. This may include an occasional adjusted work schedule, long days, early morning or late evening hours, and weekends for events or advocacy activities. The employee must work a minimum of 40.0 hours each week to maintain full-time status.
Travel:
Occasional travel and driving are expected for this position.
Education and Experience:
Bachelor's degree in Marketing, Communications, Public Health, Public Policy, or related field or comparable level of experience required With a bachelor's degree, a minimum of 2 years of experience in marketing, event coordination, or advocacy preferred Experience with social media management, content creation, website maintenance, and public engagement campaigns preferred.
Licensure:
None
Other Duties:
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements as individuals may perform other duties as assigned.
Non-exempt
Reports to:
CEO
Job Summary/Objective:
The Marketing, Events, and Advocacy Coordinator, under the direction of the CEO, is responsible for planning, coordinating, and implementing marketing, communications, advocacy, and engagement activities both internally and externally to support the mission of Peoples Community Health Clinic, Inc. (PCHC). This position plays a vital role in promoting awareness of the health center's services and impact, strengthening community relationships, and advancing the organization's advocacy priorities in support of health equity and access to care. Performs all defined services and other related duties in accordance with the mission of PCHC.
Protected Health Information Requirements/Access: This position will require the use or disclosure of protected health Information. This position will use the
Health Care Operations
class of protected health information. Restrictions on the protected health information for this position will follow the Privacy Policies of Peoples Community Health Clinic, Inc. Use or disclosure of protected health information not routinely available to this position will follow procedures assessed by or directed by management. Patient Records - No Medical Information System - No
Essential Functions:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Marketing and Communications
Develop and execute marketing and outreach strategies to promote health center programs, services and community health initiatives. Support communication with marketing consultants, members of the media, PCHC administration, and the Marketing and Communications Committee. Create engaging content for newsletters, press releases, flyers, service brochures, social media, annual reports, and website that reflect the organization's mission and values. Maintain consistent branding across all platforms, ensuring compliance with HRSA and organizational standards. Support internal communications to enhance staff awareness and engagement. Monitor and analyze marketing metrics to measure impact and inform strategies. Events and Community Engagement
Plan and coordinate community and organizational events, such as National Health Center Week, health fairs, outreach activities, appreciation days, and staff recognition events that increase community awareness and support the work of the Clinic and its mission. Collaborate with clinical and administrative teams to support public health campaigns and local initiatives. Manage event logistics including scheduling, vendor coordination, materials, and volunteer participation. Develop promotional campaigns to promote awareness and strengthen community knowledge. Represent the health center at local and regional events, coalitions, and outreach activities. Advocacy and Public Policy
Support the organization's advocacy efforts by helping to communicate key policy priorities at the local, state, and federal levels. Assist with developing advocacy materials such as fact sheets, talking points, and social media content related to health care and access to care. Coordinate advocacy events and activities, including legislative visits, awareness campaigns, and community mobilization efforts. Engage staff, patients, Board members, and community partners in advocacy initiatives that elevate the voices of underserved populations. Track and share updates on relevant policy issues affecting community health centers and patients. Collaborate with state and national primary care associations and advocacy networks to amplify health center messages. Public Relations and Partnerships
Build and maintain positive relationships with community organizations, media outlets, local businesses, and public officials. Assist with media relations and press opportunities highlighting the health center's community impact. Support communications and recognition requirements tied to grants, partnerships, and sponsorships. Administrative and General Support
Maintain an annual marketing, events, and advocacy calendar. Assist in developing and tracking budgets for related activities. Ensure timely documentation and reporting of outreach and advocacy activities. Perform other duties as assigned to support the success of the organization. Supports a service-oriented atmosphere in accordance with PCHC mission and philosophy, policies, and procedures. Maintains a safe working environment and practices safe working habits. Assists in control of Peoples Community Health Clinic's resources. Performs other duties as assigned. Competencies:
Effective analytical and problem-solving skills Strong writing, communication, and storytelling skills for both internal and external audiences. Highly confident presenter and public speaker Excellent organizational, time management, and project coordination skills. Basic math and mathematical reasoning skills Ability to change and adjust to new, different, or changing requirements by remaining effective under pressure, being open to new ideas, and successfully shifting priorities and tasks. Proficient with digital media including website maintenance, Microsoft Office, Canva, and Adobe Creative Suite applications Proficient with social media including Facebook, Twitter, and other platforms. Ability to manage multiple priorities in a fast-paced, mission-driven environment. Skilled in working in a collaborative and team environment Ability to work with diverse groups of people. Ability to meet deadlines.
Supervisory Responsibilities:
Recruits, interviews, hires, and trains new interns for the department Oversees the daily workflow of the department Provides constructive and timely feedback to interns Patient Population:
Not applicable. Work Environment/Personal Protective Equipment:
This position operates in a professional office environment and is not required to wear PPE to perform the essential functions of the position.
Physical Demands:
This position requires frequent alternate sitting and standing (34% - 66% of shift); occasional lifting up to 20 lbs and carrying up to 20 lbs. (1% - 33% of shift); occasional pushing/pulling 1 lb. to 20 lbs. (1% - 33% of shift);frequent finger dexterity and use of hands/arms for repetitive movement (34% - 66% of shift); occasional driving. Requires 20/40 near and far vision.
Position Type/Expected Hours of Work:
This is a full-time position. Typically work hours and days are between Monday and Friday, 8:00 a.m. to 5:00 p.m. and some flexibility in hours is allowed. Responsibilities occasionally may require irregular hours as deemed necessary. This may include an occasional adjusted work schedule, long days, early morning or late evening hours, and weekends for events or advocacy activities. The employee must work a minimum of 40.0 hours each week to maintain full-time status.
Travel:
Occasional travel and driving are expected for this position.
Education and Experience:
Bachelor's degree in Marketing, Communications, Public Health, Public Policy, or related field or comparable level of experience required With a bachelor's degree, a minimum of 2 years of experience in marketing, event coordination, or advocacy preferred Experience with social media management, content creation, website maintenance, and public engagement campaigns preferred.
Licensure:
None
Other Duties:
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements as individuals may perform other duties as assigned.