Citizens Advice BANES
Communications & Engagement Officer
Citizens Advice BANES, Norfolk, Virginia, United States, 23500
Location Norfolk (with travel across the county). Hybrid working from one of our locations and from home available by agreement.
We’re looking for a dynamic Communications and Engagement Officer to help create and deliver our communications, branding, and stakeholder engagement. You’ll be a natural communicator who can inspire and connect with diverse audiences—from local residents to business leaders. Your work will help tell our story, amplify our impact, and support key fundraising initiatives.
You’ll be working with our Development and Fundraising Manager helping to shape and communicate our major projects, events, and campaigns. This is a varied and rewarding role where your ideas and initiative will be valued.
Key Responsibilities
Deliver clear, compelling communications that reflect our values and impact.
Manage digital channels and create engaging social media content.
Maintain a 12-month campaigns diary and oversee branded materials.
Act as a key contact for media and stakeholder enquiries.
Support fundraising projects including our Patrons’ Club and business supporter network.
Organise major events such as the AGM and staff conferences.
Produce powerful case studies and data for impact reporting.
About You
Excellent digital and social media skills.
Confident communicator with presentation experience.
Able to work independently and as part of a remote team.
Comfortable working with senior stakeholders.
Experience in charity, public sector, or commercial communications.
Fundraising and donor engagement experience.
Design and promotional material production.
Other Requirements
Based in Norfolk and able to travel across the county.
Willing to work occasional out-of-hours, supporting events.
Subject to a probationary period.
We’re Disability Confident Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
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We’re looking for a dynamic Communications and Engagement Officer to help create and deliver our communications, branding, and stakeholder engagement. You’ll be a natural communicator who can inspire and connect with diverse audiences—from local residents to business leaders. Your work will help tell our story, amplify our impact, and support key fundraising initiatives.
You’ll be working with our Development and Fundraising Manager helping to shape and communicate our major projects, events, and campaigns. This is a varied and rewarding role where your ideas and initiative will be valued.
Key Responsibilities
Deliver clear, compelling communications that reflect our values and impact.
Manage digital channels and create engaging social media content.
Maintain a 12-month campaigns diary and oversee branded materials.
Act as a key contact for media and stakeholder enquiries.
Support fundraising projects including our Patrons’ Club and business supporter network.
Organise major events such as the AGM and staff conferences.
Produce powerful case studies and data for impact reporting.
About You
Excellent digital and social media skills.
Confident communicator with presentation experience.
Able to work independently and as part of a remote team.
Comfortable working with senior stakeholders.
Experience in charity, public sector, or commercial communications.
Fundraising and donor engagement experience.
Design and promotional material production.
Other Requirements
Based in Norfolk and able to travel across the county.
Willing to work occasional out-of-hours, supporting events.
Subject to a probationary period.
We’re Disability Confident Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.
#J-18808-Ljbffr