Xerox AG
Reprographics Operator (2nd shift) - Manhattan, NY
Location: Manhattan, New York, United States
Department: DELIVERYACCOUNTOPERATIONS
Job Level: Individual Contributor
Job Type: Experienced
Seniority Level: Entry Level
Currency: USD - United States - US
Annual Base Salary Minimum: 28,560
Annual Base Salary Maximum: 57,120
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
General Information City: Manhattan, New York
State/Province: New York
Country: United States
Date: Monday, November 24, 2025
Working time: Full-time
Ref#: 20036786
Job Field: DELIVERYACCOUNTOPERATIONS
Job Summary The Service Delivery Associate plays a critical role in executing on-site customer solutions, including mailroom services, print and document operations, and administrative support tasks, ensuring service excellence and customer satisfaction.
2nd Shift
3:00 PM to 12:00 AM Mondays to Fridays
Saturday- Sunday Off
Primary Responsibilities
Operate office and production equipment (e.g., printers, scanners, inserters, fax machines) and ensure optimal performance.
Perform scanning and some large format print.
Support document preparation, printing, and finishing (e.g., stapling, binding, laminating).
Maintain accurate logs and documentation for billing, meter reads, and production jobs.
Ensure compliance with Service Level Agreements (SLAs) and promptly elevate issues.
Monitor supply inventory and perform replenishment as needed.
Deliver excellent customer service and act as a key daily contact for client interactions.
Use Microsoft Office tools and internal systems to complete administrative and reporting tasks.
Skills and Qualifications
Strong interpersonal and communication skills.
Ability to multitask and manage priorities in a fast‑paced environment.
Functional knowledge of Microsoft Office (Word, Excel, Outlook).
High attention to detail and organization.
Ability to work independently and problem‑solve operational issues.
Comfortable with light physical tasks (e.g., lifting up to 50 lbs, standing for extended periods).
Education and Experience
High School Diploma or equivalent required.
1+ year of experience in customer service or operations support preferred.
Training on Xerox systems and equipment will be provided.
What We Offer
Competitive compensation (hourly compensation and applicable overtime)
Comprehensive benefits offerings (including medical, dental, vision, life insurance)
Retirement Plan – 401k
Paid holidays, personal choice days, and paid time off
A culture that offers flexibility and a healthy work life balance
How We Set You Up for Success
Hands‑on training of Xerox equipment and all aspects of the delivery driver / installation specialist role and responsibilities
Job shadowing to thoroughly prepare you to make deliveries and perform installations independently
Ongoing career development training
With Our Technology, Build Your Future at Xerox. Apply Now! Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
Learn more atwww.xerox.comand explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity
People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e‑mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
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Department: DELIVERYACCOUNTOPERATIONS
Job Level: Individual Contributor
Job Type: Experienced
Seniority Level: Entry Level
Currency: USD - United States - US
Annual Base Salary Minimum: 28,560
Annual Base Salary Maximum: 57,120
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
General Information City: Manhattan, New York
State/Province: New York
Country: United States
Date: Monday, November 24, 2025
Working time: Full-time
Ref#: 20036786
Job Field: DELIVERYACCOUNTOPERATIONS
Job Summary The Service Delivery Associate plays a critical role in executing on-site customer solutions, including mailroom services, print and document operations, and administrative support tasks, ensuring service excellence and customer satisfaction.
2nd Shift
3:00 PM to 12:00 AM Mondays to Fridays
Saturday- Sunday Off
Primary Responsibilities
Operate office and production equipment (e.g., printers, scanners, inserters, fax machines) and ensure optimal performance.
Perform scanning and some large format print.
Support document preparation, printing, and finishing (e.g., stapling, binding, laminating).
Maintain accurate logs and documentation for billing, meter reads, and production jobs.
Ensure compliance with Service Level Agreements (SLAs) and promptly elevate issues.
Monitor supply inventory and perform replenishment as needed.
Deliver excellent customer service and act as a key daily contact for client interactions.
Use Microsoft Office tools and internal systems to complete administrative and reporting tasks.
Skills and Qualifications
Strong interpersonal and communication skills.
Ability to multitask and manage priorities in a fast‑paced environment.
Functional knowledge of Microsoft Office (Word, Excel, Outlook).
High attention to detail and organization.
Ability to work independently and problem‑solve operational issues.
Comfortable with light physical tasks (e.g., lifting up to 50 lbs, standing for extended periods).
Education and Experience
High School Diploma or equivalent required.
1+ year of experience in customer service or operations support preferred.
Training on Xerox systems and equipment will be provided.
What We Offer
Competitive compensation (hourly compensation and applicable overtime)
Comprehensive benefits offerings (including medical, dental, vision, life insurance)
Retirement Plan – 401k
Paid holidays, personal choice days, and paid time off
A culture that offers flexibility and a healthy work life balance
How We Set You Up for Success
Hands‑on training of Xerox equipment and all aspects of the delivery driver / installation specialist role and responsibilities
Job shadowing to thoroughly prepare you to make deliveries and perform installations independently
Ongoing career development training
With Our Technology, Build Your Future at Xerox. Apply Now! Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
Learn more atwww.xerox.comand explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity
People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e‑mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
#J-18808-Ljbffr