Technical Writer
Providence Health Plan Partners caregivers are not simply valued – they’re invaluable. Join our team at Providence Health Plan Partners and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Responsibilities
- Responsible for managing the composition and content of member materials at the individual member material level across all lines of business for product and marketing, and the knowledge base platform for customer service.
- Responsible for coordinating and discerning stakeholder input across various subject matter experts throughout the health plan, including but not limited to regulatory and compliance, marketing, sales, communications and service operations.
- Content and materials vary by line of business and can include but are not limited to SBCs, benefit summary's and ANOCs. For customer service this will include benefit updates, documentation of tribal knowledge, desktop procedures, FAQs, workflow guidance, regulatory protocols and requirements, and annual review of all content.
- Performs all duties with a minimum of direct supervision.
Remote Work
Providence Health Plan welcomes 100% remote work for applicants who reside in the following states.
- Oregon
Required Qualifications
- Bachelor’s Degree in Business, Marketing, Communications, or Liberal Arts or an equivalent combination of education and experience.
- 5 years of relevant communication or writing experience, including proven experience in developing and executing documentation projects that deliver accurate and easy-to-understand information.
Salary Range by Location
Oregon: Non-Portland Service Area Min: $35.28, Max: $54.77
Oregon: Portland Service Area Min: $37.84, Max: $58.75
Why Join Providence Health Plan?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Job Details
- Requisition ID: 402284
- Company: Providence Jobs
- Job Category: Clinical Education
- Job Function: Clinical Support
- Job Schedule: Full time
- Job Shift: Multiple shifts available
- Career Track: Business Professional
- Department: 5018 OPERATIONS CONFIG AND SUPPORT OR REGION
- Address: OR Portland 4400 NE Halsey St
- Work Location: Providence Health Plaza (HR) Bldg 2-Portland
- Workplace Type: On-site