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University of North Carolina Charlotte

Coordinator: Events and Member Services & Marketing

University of North Carolina Charlotte, Charlotte, North Carolina, United States, 28245

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Position Information

Position Number:

STMP15

Working Title:

Coordinator: Events and Member Services & Marketing

Division:

Academic Affairs

Department:

College of Business (Col)

Work Unit:

College of Business

Work Location:

CO-LAB, Center for Entrepreneurship and Innovation

Vacancy Open To:

All Candidates

Position Designation:

Non-Student Temporary

Employment Type:

Temporary - Full-time

Hours per week:

30

Work Schedule:

Flexible weekly scheduling, in-person only

Pay Rate:

$20-$25 per hour

Minimum Experience/Education:

HS diploma required. Experience in event planning, coordination, or member services; managing multiple programs or initiatives; customer service, hospitality, or membership management; interpersonal, organizational, communication skills; social media management, content creation, digital marketing strategies; marketing campaigns; proficiency with design tools (Canva, Adobe Creative Suite); logistics and vendor relationships; passion for entrepreneurship, creativity, kindness, community building.

Departmental Preferred Experience:

Bachelor’s degree preferred in Business, Communications, Hospitality, Event Management, Marketing, or related disciplines.

Proposed Hire Date:

01/12/2026

Expected Length of Assignment:

11 months

Posting Open Date:

11/24/2025

Posting Close Date:

12/15/2025

Responsibilities This role supports the advancement of entrepreneurship, creativity, and community engagement at CO-LAB. The coordinator will oversee membership services, including recruitment, retention, and high-touch support, and plan, coordinate, and execute events in the Grand Hall and CO-LAB spaces. A critical component is developing and executing marketing and social media strategies to amplify brand presence, drive event attendance, and generate membership revenue.

Build, cultivate, and manage CO-LAB memberships, including recruitment, onboarding, renewal, and retention strategies.

Plan, coordinate, and execute events in coordination with CO-LAB team in Grand Hall and smaller spaces, including workshops, networking events, speaker series, community programs, and entrepreneurial showcases.

Manage event logistics from start to finish, including scheduling, vendor coordination, setup, audio‑visual needs, catering, and breakdown.

Collaborate with CO-LAB staff, university partners, and external stakeholders to ensure seamless event delivery and alignment with organizational goals.

Develop and execute marketing and social media strategies to increase CO-LAB awareness, strengthen branding, and drive membership growth and event attendance.

Create compelling content for digital platforms (Instagram, LinkedIn, Facebook, website) to showcase CO-LAB programs, member success stories, and entrepreneurial impact.

Design and implement targeted marketing campaigns to promote events, memberships, and programs with a focus on revenue generation and community engagement.

Track and analyze marketing metrics (social media engagement, website traffic, conversion rates) to measure ROI and inform strategic decisions.

Monitor and track membership data, event attendance, and program outcomes for reporting and continuous improvement.

Promote a culture of kindness, resilience, collaboration, and wellness within CO‑LAB and the broader entrepreneurial community.

Contribute to outreach and engagement initiatives that amplify the work of CO‑LAB, UNC Charlotte, and CEI within the Charlotte community.

Serve as a role model for innovation, hospitality, and creative problem‑solving, supporting students, entrepreneurs, and community partners alike.

Document activities, membership trends, and event feedback for program reporting and strategic planning.

Special Notes Regarding Eligibility for the High Deductible Health Plan

Temporary hourly workers (eligibility based on FTE, duration >30 days) FTE .75+ (cumulative of all jobs) or measured full‑time, offered the high deductible health insurance.

Temporary salaried workers (regardless of the FTE, duration >30 days) Reported as full‑time & offered the high deductible health insurance.

Benefits Temporary staff employees are ineligible to receive benefits such as leave, health coverage, state service credit, etc. However, they are covered by Worker’s Compensation provisions. Non‑permanent employees who work 30+ hours per week for three months or more are eligible for the High Deductible Health Plan within 30 days of eligibility.

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