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Profiles

Digital Content Editor & Process Manager

Profiles, Richmond, Virginia, United States, 23214

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Digital Content Editor & Process Manager Profiles is hiring a

Digital Content Editor & Process Manager

for a full‑time, 10‑month contract (40 hours weekly) with the opportunity to extend year over year. The role is hybrid and located in Richmond, VA.

Responsibilities

Lead the routing and maintenance of creative assets in PDF format across various channels and partner platforms.

Drive consultations on timing and schedules to ensure punctual delivery of projects aligned with SLAs.

Lead the scheduling and facilitation of meetings aimed at reviewing feedback and providing decisive guidance on creative pieces.

Proactively track routing data across partnerships and projects.

Own the development of metrics reporting, using tracking data as a primary source.

Provide regular status updates and address impediments to delivery teams, stakeholders,, partners, and LOBs as required.

Identify opportunities for process improvement and drive initiatives to enhance efficiency.

Review intent documentation prior to production kickoff for consistency, accuracy, and completion of detail.

Review documents for business/strategic intent, grammatical, typographical, formatting inconsistencies, discrepancies, and errors.

Collaborate closely with the extended team to understand the theme, objective, and desired goal of each piece.

Juggle multiple projects including internal communications, direct mail, posters, collateral, e‑mail, and Web content.

Manage the legal and compliance review process for marketing materials across multiple brands.

Serve as a cross‑functional liaison coordinating between legal, compliance, marketing, business, and creative teams to ensure timely approvals and brand consistency.

Oversee a high volume of projects, managing 200+ creative assets through review cycles while balancing competing deadlines and priorities.

Support the implementation of a new creative routing process, including stakeholder communication, troubleshooting, and collaborative solutions.

Maintain process efficiency and uphold brand and regulatory standards across all deliverables.

Requirements

2+ years of experience in creative process management or a similar area.

2+ years of editing experience with extensive subject‑matter expertise; AP Preferred editing style.

Demonstrated ability to thrive in a fast‑paced environment, taking initiative and driving projects forward independently.

Strong familiarity with Agile principles and adaptive project management methodologies.

Identify and address process gaps during downtime from active routings.

Adaptability and agility, quickly pivoting to meet evolving needs.

Project manager mindset: take ownership of the Creative Routings Space, overseeing tasks, timelines, and resources.

Editing experience including high‑visibility advertising campaigns, global collateral, fact sheets, technical documentation, Web content, proposals, videos, and broadcasts.

Experience working in a fast‑paced, multiple‑deadline‑driven environment that encourages feedback and rapid turnaround.

Financial Services subject‑matter expertise (credit card and/or banking highly preferred).

Agency or advertising experience preferred.

Proficiency with MS Word (red‑line tracking), Acrobat, MS Excel, and MS PowerPoint.

Seniority Level Associate

Employment Type Contract

Job Function

Project Management

Analyst

Writing/Editing

Benefits (inferred)

Medical insurance

Vision insurance

401(k)

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