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Shopbop

Studio Operations Manager, Shopbop

Shopbop, Madison, Wisconsin, us, 53774

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Studio Operations Manager, Shopbop

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Amazon is looking for an experienced Studio Operations Manager to supervise the Studio Operations team in a commercial photography studio environment. The role involves overseeing a team that manages the workflow of high-volume products used for creative and marketing content between fulfillment centers, the studio, and external partners. Responsibilities include short‑ and long‑term operational planning, labor allocation, job duty assignment, team meetings, capacity planning, contingency creation, and rapid response to changing priorities. The manager sets daily production goals and ensures resources are in place to meet targets while coordinating with multiple teams for seamless product planning.

Key job responsibilities

Day‑to‑day management and direction of the Studio Operations team, including supervision, mentoring, training, development, and performance management

Follow and enforce all policies, procedures, and guidelines

Handle team schedules, time‑off requests, and employee time cards

Participate in and lead staffing and workforce planning

Plan and oversee the flow of inventory through all stages of content workflows

Analyze and capture reporting on key productivity and quality metrics

Utilize reporting to deep dive data to redefine workflows that meet or exceed operational goals

Promote a culture of continuous improvement

Build and maintain knowledge‑management tools such as wikis and shared drives

Manage end‑to‑end success of one‑off, high‑touch, or ambiguous requests

Mitigate immediate risks and decide if they can be handled or need to be escalated

About The Team The Studio Operations inventory team is responsible for handling, prepping, and overall inventory management of products used for site, marketing, influencer, and social content creation. We are committed to keeping customers front of mind, investing in our talent, maintaining a safe environment for teams, and using data and instinct to make quick decisions that are right for our customers and our brand.

Basic Qualifications

Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)

Experience mentoring, coaching, and influencing colleagues, collaborators, and stakeholders

Experience leading process improvements

Can work proactively and independently, meet deadlines, and deliver on projects and tasks

Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans, and stakeholder management

Experience in a customer‑focused field or business

Bachelor’s degree or 4+ years of equivalent work experience in a high‑production operations environment, preferably in the retail industry with an emphasis on designer fashion products

Leadership skills necessary for hiring employees, resolving conflicts, and keeping employees on task and motivated

Can quickly learn a range of proprietary systems

Clear and concise in verbal and written communication

Preferred Qualifications

Experience using data, reporting, or tools to measure performance and make adjustments accordingly

Experience prioritizing and managing multiple responsibilities

An awareness and interest in the Shopbop brand, the content we produce, and the brands we carry

Previous experience in a photo studio or other fashion‑based operations environment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,300/year in our lowest geographic market up to $141,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

This position will remain posted until filled.

Job ID: A3133372

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