Paycom
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The Audio/Visual Technician is responsible for design, setup, running, and take-down of audio/visual (A/V) equipment used throughout the corporate campus. The Audio/Visual Technician will also provide technical assistance and support throughout the building and during events as requested or as needed. The Audio/Visual Technician will be familiar with the building, its equipment, policies, programs, and services.
Responsibilities
Setup and teardown A/V equipment for meetings and various functions around the building.
Troubleshoot A/V equipment when there are technical questions or problems related to A/V equipment and identifying appropriate solutions.
Read and interpret room diagrams with respect to A/V setups.
Serve as on-site A/V support for events that take place on campus.
Provide basic instruction on the operation of A/V equipment to customers as necessary.
Assist in weekly inventory of A/V equipment.
Work with manufacturers and vendors to develop relationships related to equipment servicing (technical support, securing return authorizations, etc).
Maintain tickets by assigned status; updates/follow-up required within specified SLA urgency.
Manage calendar assignments and coordinate with Field Service Techs daily.
Meet financial requirements by submitting information for budgets; monitoring expenses.
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Protect the organization’s value by keeping information confidential.
Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Document specific duties, activities, problems solved and issues resolved.
Assist in the documentation of the network, applications and resources on the network in conjunction with the public service staff.
Attend meetings and serve on committees, as requested.
Coordinate with the Trainer to set up and take down A/V equipment, as well as any other equipment needed for meetings.
Coordinate with upper management to setup new offices as needed.
Perform additional duties and assignments as requested.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Software Development
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