Patrique Mercier Recruitment FR
French Speaking Social Media Support Advisor
Patrique Mercier Recruitment FR, Frankfort, Kentucky, United States
Patrique Mercier Recruitment FR is excited to announce a new opportunity for a French Speaking Social Media Support Advisor. This role is perfect for individuals who are passionate about social media and dedicated to providing exceptional customer support. As a French Speaking Social Media Support Advisor, you will play a key role in engaging with our clients' French-speaking audience, ensuring their inquiries are handled with care and efficiency.
Responsibilities
Deliver high-quality support to French-speaking customers across various social media platforms, promptly addressing inquiries and resolving issues.
Monitor social media interactions to ensure timely responses to comments, messages, and questions from users.
Proactively engage with customers to enhance their experience and foster brand loyalty.
Collaborate with marketing and content teams to align social media communications with the brand's messaging.
Analyze customer feedback and social media interactions to identify trends and recommend improvements.
Assist in creating engaging social media content that resonates with the French-speaking audience.
Stay updated on social media best practices and trends to provide informed support and insights.
Qualifications
Fluent in French and English, with excellent written and verbal communication skills.
Previous experience in social media support, community management, or customer service is preferred.
Strong knowledge of various social media platforms and effective user engagement strategies.
Exceptional problem-solving abilities and a commitment to customer satisfaction.
Ability to multitask and prioritize effectively in a dynamic environment.
Familiarity with social media analytics tools is an advantage.
A collaborative team player with a positive attitude and a passion for helping others.
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Training
Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
And Much More...
#J-18808-Ljbffr
Responsibilities
Deliver high-quality support to French-speaking customers across various social media platforms, promptly addressing inquiries and resolving issues.
Monitor social media interactions to ensure timely responses to comments, messages, and questions from users.
Proactively engage with customers to enhance their experience and foster brand loyalty.
Collaborate with marketing and content teams to align social media communications with the brand's messaging.
Analyze customer feedback and social media interactions to identify trends and recommend improvements.
Assist in creating engaging social media content that resonates with the French-speaking audience.
Stay updated on social media best practices and trends to provide informed support and insights.
Qualifications
Fluent in French and English, with excellent written and verbal communication skills.
Previous experience in social media support, community management, or customer service is preferred.
Strong knowledge of various social media platforms and effective user engagement strategies.
Exceptional problem-solving abilities and a commitment to customer satisfaction.
Ability to multitask and prioritize effectively in a dynamic environment.
Familiarity with social media analytics tools is an advantage.
A collaborative team player with a positive attitude and a passion for helping others.
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Training
Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
And Much More...
#J-18808-Ljbffr