Director of Digital Design - User Experience Job at Cintas in Mason

Director of Digital Design - User Experience Location: Mason, OH, US, 45040 Requisition Number: 206766 Job Description Cintas is seeking a Director of Digital Design to lead design efforts and standards for Cintas’ customer experience. In this role, you will oversee the design strategy, execution, and cross-functional collaboration to create best-in-class user experiences. Reporting to the Senior Director of Digital Customer Experience, you’ll shape the design culture, recruit and lead a team of talented designers, and drive innovation that aligns with business goals. Key Responsibilities Oversee the end-to-end design process, including User Journey Mapping of the Online to Offline experience, ensuring consistent delivery of exceptional user experiences across all touchpoints. Recruit, build, mentor, and manage a high-performing team of designers, fostering career growth and development. Represent the design team and its vision in executive meetings, communicating design impact and strategy to stakeholders. Skills/Qualifications Proven track record of managing and scaling design teams in fast-paced environments. Expertise in design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping tools. Deep understanding of user-centered design principles, usability, accessibility, and research methodologies. Exceptional communication, presentation, and stakeholder management skills. Experience with design systems and building scalable frameworks for consistent UX delivery. A portfolio showcasing your ability to drive impactful design strategies and deliver innovative solutions. Required Bachelor's degree or equivalent experience 10+ years of experience in Product/UX Design, with at least 5 years in leadership roles. Expertise in design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping tools Preferred PMP Certified Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Competitive Pay 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) Disability, Life and AD&D Insurance, 100% Company Paid Paid Time Off and Holidays #J-18808-Ljbffr