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Kidney Specialists of Southern Nevada

Referrals & Authorizations Rep

Kidney Specialists of Southern Nevada, Las Vegas, Nevada, us, 89105

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Referrals & Authorizations Rep

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Kidney Specialists of Southern Nevada

Kidney Specialists of Southern Nevada (KSOSN) provides comprehensive kidney care and a full spectrum of kidney disease management resources for residents of Southern Nevada. Our care team educates and empowers patients who are living with kidney pain, infections, stones, and other kidney problems. With this exciting opportunity you will be joining a seasoned team of 65 physicians, nurse practitioners, and physician assistants, as well as 130+ team members across eight locations. We are looking for a dynamic

Referrals and Authorizations Representative

to join our growing team.

Position Summary The Referral and Authorization Representative is responsible for the coordination of patient services, including referrals and authorizations. The primary purpose for this position is to perform the appropriate processes to verify patient eligibility, ensure insurance coverage, and determine if prior authorization is needed. The Referral and Authorization Representative will be committed to creating a quality environment, promoting the patient experience and patient safety, creating an exceptional work experience for our KSOSN team and patients. The Referral and Authorization Representative will partner with the leadership team to achieve KSOSNs goals.

Essential Job Functions

Serves as the primary liaison for all referrals and authorizations needed for KSOSN patients

Facilitates communication between patients, insurance carriers, and providers

Processes and schedules internal and external referrals; submits medical records to insurance carriers to expedite prior authorization processes

Requests, tracks, and obtains prior authorizations both in/out of network and internal/external from insurance carriers and third-party authorization companies including prior authorizations for all medication and office visits

Maintains ongoing tracking and appropriate documentation on referrals and prior authorizations in internal and external systems

Develops and implements prior authorization and referral workflow, policies and procedures

Manages correspondence with insurance companies, physicians, specialists and patients

Develops and maintains relationships with all insurance carriers, representatives, and referral sources

Remains current on insurance changes

Assumes advocate role on the patient's behalf with the carrier to ensure approval of authorization in a timely manner

Maintains documentation in the electronic health record

Other duties as assigned

Benefits

Company-paid holidays

Medical

Dental

Vision

Paid Time Off

Company-paid Life Insurance

Company-paid Short-term Disability

Company-paid Long-term Disability

401(k)

Minimum Requirements

Minimum two (2) years of related experience required.

Knowledge and appropriate use of medical terminology required.

Must have excellent communication and computer skills.

Prior experience working in an urgent care or specialty setting preferred.

Seniority level Entry level

Employment type Full-time

Job function Health Care Provider

Industries Hospitals and Health Care

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