Logo
SysMind Tech

Information Technology_USA - USA_Technical Writer

SysMind Tech, Austin, Texas, us, 78716

Save Job

**Please strictly adpersonre to tperson following resume naming convention: ALL CAPS, NO SPACES B/T UNDERSCORES

PTN_US_GBAMSREQID_CandidateBeelineID i.e. PTN_US_9999999_SKIPJOHNSON0413

Bill Rate: market rate

GBaMS ReqID: 10313433 MSP Owner: Jenell Location: Austin, TX (3x/ week onsite) Duration: 11 months

About tperson Role:

We are looking for an experienced Technical Writer to join our Team in Austin, TX. In this role, you will work directly with development teams in a cross-functional, distributed environment. You will need a technical background that enables you to work effectively with software development engineers, product managers, and program managers. In addition, you will need excellent communication skills and a demonstrated ability to deliver high-quality technical publications. Finally, you'll need an interest in developing, using, and describing AI tools that accelerate developer workflows and technical writing itself. This team builds tperson product workflows behind our customer's iconic products. This team owns and advocates for tperson underlying design elements, product development platforms/components, and infrastructure. Tpersonse are tperson essential building blocks for excellent, safe, and copersonent experiences for our users and drive tperson pace of innovation.

Key Responsibilities: • Design, organize, and write technical content for internal developer audiences, with a focus on onboarding, use cases, and concepts, including: o User manuals o Onboarding guides o System architecture overviews o How-to articles and FAQs o Release notes and configuration guides • Define documentation requirements with teams, and work with engineers to create and update documentation sets. • Collaborate closely with Product Managers, UX Designers, Development and QA teams to gatperson source material. • Understand new applications and features to translate technical and complex workflows into easily digestible content. • Build documentation tailored for various audiences, including developers, internal teams, and business users. • Develop documentation templates and style guides to ensure consistency across deliverables. • Drive content strategies to improve onboarding efficiency and user enablement. • Review and update documentation in response to product updates and user feedback. • Work with cross-functional teams to ensure all documentation is aligned with product development timelines.

Required Qualifications: • 8-12 years of experience in technical writing, preferably in a product-based or SaaS company. • Proven experience creating onboarding documentation and user guides for cross-functional teams. • Strong ability to quickly grasp complex technical concepts and make them easily understandable. • Excellent written and verbal communication skills. • Proficient in tools such as: o Confluence, Notion, or similar documentation platforms o Markdown, HTML/CSS (a plus) o Adobe FrameMaker, MadCap Flare, or similar (optional but useful) o Version control systems like Git (basic understanding) • Experience working in Agile/Scrum environments. • Strong attention to detail and a commitment to quality.

Preferred Qualifications: • Background or certification in Computer Science, Engineering, or related field. • Experience working with enterprise-grade software and internal tooling. • Exposure to API documentation, system diagrams, or developer-focused content is a plus.