WRITER
Content analyst Job at WRITER in San Francisco
WRITER, San Francisco, CA, United States, 94199
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This role is an integral part of the WRITER team, where your editorial expertise and customer‑centric mindset will help maintain the highest quality content generated by our AI/NLP features and models.
About this role
As a Content analyst, you will collaborate closely with AI/NLP, product, and solutions engineering teams to review model outputs, identify edge cases, and deliver content that meets enterprise‑level quality standards. You’ll report to the Manager, Content analysis.
Responsibilities
- Apply editorial and copywriting skills to understand customer needs and prioritize content reviews.
- Provide thorough analysis of model and feature outputs to improve quality.
- Discover creative ways to push models and features to their limits, identifying edge and corner cases before production release.
- Communicate findings clearly to AI/NLP, product, and solutions engineering stakeholders.
- Produce reports and statistical analysis to summarize findings in a digestible format.
- Identify opportunities to iterate on models and workflows to deliver the highest quality content to customers.
- Help build and scale content QA processes and capabilities.
Qualifications
- 2+ years in a content review, copywriting, or editorial capacity.
- Passionate about language, words, and writing.
- Experience with editorial processes or content marketing, technical writing, or UX writing.
- Interest in AI and NLP technologies, including large language models (LLMs).
- Strategic thinker who enjoys detailed product analysis.
- Technical curiosity to pose thoughtful questions about architecture flows, and business logic to engineers and product teams.
- Comfortable speaking mindfully in a culture of openness and frank communication.
Compensation
$133,700.00/yr - $161,000.00/yr
Seniority level
Entry level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Software Development
Location
San Francisco, CA