PTR Global is hiring: Senior User Experience Designer in Chicago

Our client, a leader in the aviation space, is seeking a Senior UX Designer to join their team on an ongoing contract basis in Downtown Chicago. In this role, you will support high-impact .com and app initiatives, including future-state iOS concepts and core shopping/product experiences. This is a hybrid role with 1–2 days per week onsite and offers health benefits.

Job Description

The Senior UX Designer will help lead the design and definition of digital experiences as a key contributor to the Core UX team, which integrates human-centered practices across all stages of the travel journey. This team drives digital product strategy and partners closely with cross-functional stakeholders to elevate experience quality across web, app, and multi-channel platforms.

We’re looking for an empathic, curious, and collaborative designer who excels in creating intuitive interactions, micro-interactions, and high-quality visual design solutions. The ideal candidate brings strong .com + app experience, accessibility expertise, and the ability to innovate in a fast-paced, highly collaborative environment.

You Will

PLAN & CONCEPT

• Visualize ideas using professional design tools, whiteboarding, sketching, and collaborative ideation methods.
• Initiate and respond to opportunities for innovation based on research, analysis, and competitive insights.
• Identify user needs and business requirements to frame problem spaces.
• Substantiate design approaches with analysis and projections for improvement.

DESIGN & REFINE

• Ensure digital customer touchpoints remain consistent with the client’s UX and brand standards.
• Develop intuitive, engaging interactions and micro-interactions across web and app experiences.
• Drive the design of next-generation navigation patterns, components, and templates across digital products.
• Create low- and high-fidelity prototypes supporting a rapid, iterative design process.
• Collaborate with UX research to define test plans and iterate based on user insights.

DEFINE & COMMUNICATE

• Produce final design deliverables including process flows, wireframes, storyboards, hi-fi mockups, redlines, and prototypes.
• Present design work to UX leadership, product teams, and executives for feedback and alignment.
• Collaborate cross-functionally throughout the design process and synthesize stakeholder input effectively.
• Support implementation by answering developer and PM questions and partnering with QA to validate design fidelity.
• Provide guidance and mentorship to junior designers as needed.

You Have

Top 5 Skill Sets

1. Strong UX .com and app experience
2. Strong visual design experience
3. Experience creating micro-interactions
4. Innovative, forward-thinking design approach
5. Strong accessibility experience and stakeholder management skills

Nice to Have

• Master’s in UX design or related field
• Deep understanding of accessibility standards (WCAG)

Education & Experience

• BA/BS or equivalent work experience required
• 5+ years of professional UX design experience required

Knowledge/Skills

• Strong understanding of web + app design principles and front-end technologies
• Excellent grasp of UX design for web, mobile, and touch devices
• Experience writing detailed design specifications (IA, flows, layout, functionality)
• Ability to prioritize, plan, and execute work in a fast-paced environment
• Proven ability to communicate design decisions clearly and effectively
• Strong collaboration across multi-disciplinary teams
• Self-starter with the ability to create structure within ambiguity
• Adaptability in a rapidly changing environment

Logistics

• Preferred Hours of work: 9 to 5 pm CST
• Work Location: Downtown, Chicago
• Work Schedule: Hybrid, 2-3 days a week onsite
• Will this person have to travel? Yes, 10 to 20%
• Will they be reimbursed for travel? Yes
• Interview Process: 3 Video Interviews with the UX Team
• Portfolio: Required
• Timeline to hire: As soon as the right candidate is identified
• Contract Duration: Ongoing
• Pay Rate: $60-78 per hour - W2 Only

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market, the candidate's skills, education, training, credentials, and experience, and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision, and 401 (k) contributions, as well as any other PTO, sick leave, and other benefits mandated by the state or localities where you reside or work.