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Acento Real Estate Partners

Assistant Community Manager

Acento Real Estate Partners, Hampton, Virginia, United States, 23661

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Assistant Community Manager Location: Virginia Beach, VA

Base pay: $24.00/hr - $24.00/hr

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Marketing and Sales

Your Day‑to‑Day Responsibilities

Resident Relations: Collect and post rent payments, assist residents with maintenance requests and concerns, and ensure follow‑up is handled promptly and professionally.

Leasing Support: Assist with apartment leasing, lease renewals, and move‑in/move‑out coordination. Help maintain occupancy goals through effective outreach and resident retention strategies.

Administrative Duties: Manage resident files, waiting lists, and ensure all documentation (income, rent calculations, recertifications, inspections) is completed accurately and on time.

Community Walks: Conduct regular property inspections to ensure curb appeal, safety, and cleanliness standards are maintained.

Vendor & Contractor Coordination: Build and maintain strong relationships with third‑party service providers to ensure timely and quality work on site.

Compliance & Reporting: Ensure resident files are compliant with company policies and applicable housing regulations, and assist with audits, reporting, and data collection.

What You Bring To The Table

High school diploma or GED required (Bachelor’s in Marketing, Business, or a related field is a plus)

3+ years of experience in leasing, property management, real estate, or a related field

Strong organizational skills and attention to detail

Exceptional communication, customer service, and interpersonal skills

Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)

A positive attitude, team‑player mindset, and ability to thrive in a fast‑paced environment

A strong understanding of property management operations and resident services

Why You’ll Love Working With Us

Medical, dental, and vision insurance with Health Reimbursement Account (HRA)

Short & long‑term disability + life insurance at no cost to you

10 vacation days, 7 sick days, and 11.5 paid holidays

Employee Assistance Plan (EAP)

401(k) with 4% employer match

Quarterly bonus eligibility

Leasing commission & renewal bonus

Employee referral program

Ready to make a difference in the lives of residents while growing your career in property management? Apply today and discover what it means to work for a company where your talent and passion are truly valued.

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