University of Arizona is hiring: Library Digital Services Professional II in Tuc

Library Digital Services Professional II

Posting Number
req23888

Department
Collection Services

Department Website Link
University Libraries

Location
Main Campus

Address
Tucson, AZ USA

Position Highlights

As the Library Digital Services Professional (LDSP), you'll provide expert technological support for colleagues and customers of our primary library management systems and related applications, including Ex Libris Alma, Ex Libris Primo VE, Ex Libris Rapido, and OCLC ILLiad. The LDSP will know how the individual systems work and how they interact with each other and other campus systems. The LDSP will also help configure and administer these systems, integrate them with external services, provide data extracts and reports as requested, provide training, and assist with vendors.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

CHARACTERISTIC DUTIES

Provide expert technological support
for library management systems and related applications that support the
development, implementation, and maintenance of library management systems to
enable discovery, access, and management of library materials and related
applications:

• Create and customize reports from
  library management systems and related applications
• Create and customize system
  integrations and data extracts
• Extract, transfer, and load information
  between library management systems, related applications and other campus
  systems. Examples of this type of work include:
  • Writing, updating, and monitoring
    scripts that communicate between the library management system and the
    accounting/bursar's department to coordinate charges and payments for fees for
    late/missing materials
  • Creating and monitoring groups or jobs
    within the library management system to load patrons who have access to library
    materials
  • Communicating and coordinating with
    the Access & Information team to ensure the Primo discovery layer is
    working as seamlessly as possible with the Rapido interlibrary loan system.

Provide software development and support expertise for applications and scripting related to the library management systems and their interactions with other campus systems, ensuring library system security and data reliability to the library management systems:

• Evaluate user requirements, perform
  technical assessments, and develop technical requirements
• Write, test and maintain software
  code, queries, and other reports using current tools and various programming
  languages
• Isolate, identify, and articulate
  problems with software applications
• Establish and maintain consistency of
  a product's performance and functional/physical attributes throughout its
  lifecycle
• Ensure library management system
  security and data integrity through maintenance of software certificates in
  coordination with Central IT, coordinating with library PII Governance Group to
  ensure patron personal data is protected and sharing among library information
  and other systems meets PII sharing guidelines; monitoring library information
  system (Primo) updates to ensure they are completed successfully and
  troubleshoot issues of they arise. Create and monitor integration and import
  profiles to ensure records for resources are loaded properly and are accessible
  to library users.

Other responsibilities:

• Provide direct support and training
  for staff on library management systems and related applications
• Assist with vendor support of systems
  as necessary
• Actively participate in department and
  library-wide meetings, discussions, projects, and training sessions
• Communicate with other library
  departments - including Access & Information Services, Student Learning
  & Engagement, and Technology Strategy & Services about processes,
  Library Services Platform systems troubleshooting and other ad hoc
  communication
• The UA Libraries support the UA's strategic
  initiatives designed to create a welcoming environment for all faculty, staff,
  and students. The candidate is expected
  to support related strategic efforts in the department and Libraries.
• Other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of general library practices
  and procedures, and an understanding of library services
• Expertise in providing support for
  library management systems and related applications, preferably Ex Libris Primo
  VE and Ex Libris Alma
• Knowledge of library data and communication standards (e.g., MARC,
  Z39.50)
• Excellent interpersonal and communication skills, both written and verbal
• Ability to work in a highly collaborative environment, one that values
  and leverages the benefits of a variety of perspectives
• Positive attitude and strong demonstration of UA Libraries' Values

Minimum Qualifications

• Bachelor's degree or equivalent advanced learning attained through professional-level experience required
• Minimum of 3 years of relevant work experience, or equivalent combination of education and work experience

Preferred Qualifications

• Master's degree
• Experience working with and administering library management systems and related applications, preferably Ex Libris Alma, Ex Libris Primo, and OCLC ILLiad
• Experience with cataloging and metadata application within a library environment
• Experience working in a university library

FLSA
Exempt

Full Time/Part Time
Full Time

Number of Hours Worked per Week
40

Job FTE
1.0

Work Calendar
Fiscal

Job Category
Libraries

Benefits Eligible
Yes - Full Benefits

Rate of Pay
$65,687 - $85,393

Compensation Type
salary at 1.0 full-time equivalency (FTE)

Grade
9

Compensation Guidance
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Career Stream and Level
PC2

Job Family
Library Services

Job Function
Libraries

Type of criminal background check required:
Name-based criminal background check (non-security sensitive)

Number of Vacancies
1

Target Hire Date
12/1/2025

Expected End Date

Contact Information for Candidates
Armando Cruz
armandocruz@arizona.edu

Open Date
9/10/2025

Open Until Filled
Yes

Documents Needed to Apply
Resume and Cover Letter

Special Instructions to Applicant
This position will remain open until filled. To ensure your application is considered, please submit your application materials by 11:59 p.m. on the first review date of October 2, 2025.

Notice of Availability of the Annual Security and Fire Safety Report
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.