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Macpower Digital Assets Edge

Macpower Digital Assets Edge is hiring: Technical Writer in Carmel

Macpower Digital Assets Edge, Carmel, IN, US, 46033

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Position Overview:
  • Our client is seeking an experienced Technical Writer to support the development, revision, and maintenance of operating procedures. This role plays a critical part in translating complex technical content into user-friendly documentation and serves as a documentation lead-acting as reviewer, editor, convener, and user advocate.
  • You will collaborate with Control Center staff and Operations leadership, promoting clarity, usability, compliance, and consistency across all materials.
Key Responsibilities:
  • Revise and maintain standard operating procedures throughout the documentation lifecycle.
  • Work with Subject Matter Experts (SMEs) to validate technical content.
  • ct as editor, documentation coordinator, and end-user advocate.
  • Ensure consistency and adherence to documentation standards.
  • Communicate complex concepts in a clear, concise, and structured format.
  • Collaborate across departments to ensure timely completion and publication of documents.
  • Promote document usability and regulatory compliance.
Required Qualifications:
  • Bachelor's degree in Technical Writing, Communications, English, or related field; or 4+ years of equivalent experience.
  • Excellent written and verbal communication skills.
  • Strong ability to comprehend and translate complex instructions and policies.
  • Proven experience managing technical documentation projects with minimal supervision.
  • Familiarity with documentation standards and procedures.
  • Demonstrated customer service mindset in interactions with both internal and external stakeholders.
  • Experience creating or maintaining reports and procedural content.
  • Proficiency in at least one of the following:
    • Document Management Systems (DMS)
    • Human Performance Improvement (HPI) principles
    • Project Management methodologies
Preferred Qualifications:
  • Procedure Professionals Association (PPA) Writer Certification.
  • Prior experience in the energy or utility industry.
  • Familiarity with Adobe FrameMaker or similar writing tools.
  • Experience working in a regulated environment with documented writing standards.
  • Knowledge of NERC and FERC compliance requirements.