OtterBase is hiring: Instructional Designer in Grand Rapids

Job Description

Instructional Designer

Summary:
The Instructional Designer develops engaging, effective learning experiences for employees across a variety of environments, including supply chain, operations, and corporate teams. Using instructional design principles and adult learning theory, this role creates high-quality, accessible, and inclusive training materials in multiple formats-such as instructor-led courses, eLearning modules, mobile learning, and job aids.

Key Responsibilities

• Partner with stakeholders to conduct needs analyses, define performance goals, and identify learning gaps.
• Plan and manage instructional design projects using the ADDIE framework and agile methods to meet deadlines.
• Design and develop learning materials that support technical, functional, and compliance training.
• Create eLearning courses using Articulate Storyline and Rise, including custom interactions and performance-based designs.
• Apply accessibility and inclusion best practices throughout all course materials.
• Evaluate existing training programs and redesign them to meet learner needs using adaptive and personalized learning approaches.
• Develop blended learning solutions, including instructor-led materials, facilitator guides, eLearning, and job aids.
• Collaborate with internal partners and external vendors to produce high-quality, cost-effective training resources.
• Ensure learning content is properly maintained and updated in the organization's learning management system (LMS).
• Lead content reviews and Train-the-Trainer sessions to support successful delivery.
• Incorporate change management principles into learning design to drive adoption and behavior change.
• Measure and evaluate the effectiveness of training solutions and recommend improvements.
• Manage multiple projects simultaneously and ensure timely completion.
• Occasional travel may be required (up to 25%).

Qualifications

• Bachelor's degree in instructional design, education, instructional technology, or related field (or equivalent experience).
• 3-5 years of experience designing and developing corporate training in both classroom and digital formats.
• Proficiency in Articulate Storyline and Rise.
• Familiarity with tools like Adobe Acrobat, Photoshop, Audition, or Premiere Pro is a plus.
• Strong understanding of adult learning theory, instructional design methodologies (ADDIE), and current learning technologies.
• Experience collaborating with business leaders, subject matter experts, and vendors to create impactful learning solutions.
• Ability to manage time effectively and prioritize tasks in a fast-paced environment.
• Excellent verbal communication and collaboration skills.